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Queen's University
 

Help and Support

Create A New Folder

 

In WebMail you can create new folders to organize email you want to keep. Note that if you use an email client such as MS Outlook and it is configured as an IMAP client, you will see folders created in WebMail, and folders you create in MS Outook will be seen in WebMail. 


  1. Start WebMail 
    • Your Inbox will be shown
    • Click the Manage Folders link at the bottom of your list of folders
    Tutorial Image 1: Manage Folder Button
  2. The Folders screen will open 
    • Click the New tab
    Tutorial Image 2: New button
  3. Depending on the security settings in your browser you may receive a message asking for permission to run a scripted window. 
    • Click in the message window to allow the script to run
    Tutorial Image 3: Allow the Script to Run
  4. The script will run and your Folders screen will be open, ready for you to create your new folder 
    • Click the New Folder tab
    • The Explorer User Prompt pop up window will open
    • Enter the name of the folder you want to create
    • Click the OK button
    Tutorial Image 4: Explorer User Prompt
  5. Your Inbox will re-open 
    • your new folder will now appear in the folder list
    • to move email into the folder check the box beside the email you want to move
    • Click the Move to Folder.... drop down menu and click on the folder you want your email to be moved to
    Tutorial 5: Selecting Mail in Inbox
  6. If you want to move email from one folder to another
    • Open the folder you want to move email from
    • Click the email you want to move
    • Open the Move to Folder... drop down list
    • Select the folder you want to move your email into
    Tutorial 6: Move to Folder Drop-Down Menu

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