ITS will provide support in your office on campus, with a scheduled appointment, to repair software issues that cannot be solved over the phone or by using our remote assistance software.
ITS will provide onsite support for University-associated locations off-campus as agreed upon by ITS.
Please refer to our Supported Software List for an understanding of what will be supported by ITS.
- Please visit our page on Service Fees for details on the Onsite Labour Rate.
- On Campus: 36666
- Off Campus: 613.533.6666
- Monday to Friday, 8:30AM to 4:30PM