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Information Technology Services

International Calling, Roaming Rates, & Travel Passes

Queen’s Managed Mobile Plans has negotiated preferred international calling rates and international roaming rates for our phone plans. These preferred rates are now active at no extra cost to all phone users. See below for more information and details on both calling and roaming rates.

These reduced rates may eliminate the need for an additional travel pass, based on your usage. Review the rates before requesting a travel pass.

International Calling Rates

The Queen’s Managed Mobile Phone Plans includes preferred international calling rates when calling from Canada.

  • Calling the USA = $0.15/minute
  • Calling a country in Group A = $0.25/minute
  • Calling a country in Group B = $0.50/minute
Traveling in the USA:

The Queen’s Managed Mobile Phone Plans includes automatic roaming plans to minimize your overage expenses when you need to use your phone in the United States. The rates listed below are used to calculate you charges, based on usage. If you plan on using your phone excessively while traveling, it may be less expensive to add a travel pass. See below for details.

  • USA Roaming Rates:
    • Voice Calls = $20.00 for unlimited talk,
    • Texting = No Charge
    • Data = $30 for up to 500MB, and automatically repeats if you need more
  • Countries included in the USA:
    • Alaska, Hawaii, Puerto Rico, US Virgin Islands
       
  • Notes:
    • These automatic plans reset on the 25th each month ... our billing cycle.  If your travel plans span the 25th of the month, you will be billed twice!  In this scenario, it may be better to still add a travel pass, depending on your usage.
    • If you would prefer to add a travel pass, click here to investigate the available options and email us which one you would like to add:  http://business.telus.com/en/business/on/us-roaming/us-all-in-one-roam 
International - Major Economies (the popular spots)

The Queen’s Managed Mobile Phone Plans includes automatic roaming plans to minimize your overage expenses when you need to use your phone in countries in Major economies. The rates listed below are used to calculate your charges, based on usage.

  • Major Economies Roaming Rates:
    • Voice Calls = $0.40 per minute for both incoming and outgoing calls
    • Texting = $7.50 for 250 outgoing texts with unlimited incoming texts
    • Data = $50.00 for up to 300MB, and automatically tiers, up to $150 for 1GB
       
  • Countries included in Major Economies:
    • Aland Island, Albania, Andorra, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Barbados, Belarus, Belgium, Bermuda, Bosnia Herzegovina, British Virgin Islands, Bulgaria, Cayman Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Dominica (Commonwealth Of), Dominican Republic, Estonia, Faroe Islands, Finland, France, France, French Guyana, French West Indies, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guernsey, Guyana, Haiti, Hong Kong, Hungary, Iceland, India, Ireland, Isle Of Man, Italy, Jamaica, Japan, Jersey, Korea, Republic Of, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malta, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Norway, Poland, Portugal, Romania, Russia, Saba, San Marino, Serbia, Slovakia, Slovenia, Spain, Sri Lanka, St Kitts & Nevis, St Lucia, St Vincent And The Grenadines, St. Barthelemy, St. Eustatius, St. Maarten, St. Martin, Sweden, Switzerland, Taiwan, Trinidad And Tobago, Turkey, Turks & Caicos Islands, Ukraine, United Kingdom
  • Notes: 
International - The rest of the world - Group A 

The Queen’s Managed Mobile Phone Plans includes automatic roaming plans to minimize your overage expenses when you need to use your phone in countries in Group A. The rates listed below are used to calculate you charges, based on usage. If you plan on using your phone excessively while traveling, it may be less expensive to add a travel pass. See details below for more information.

  • Group A Roaming Rates:
    • Voice Calls = $0.65 per minute for both incoming and outgoing calls
    • Texting = $7.50 for 250 outgoing texts with unlimited incoming texts
    • Data = $50.00 for up to 50MB, and automatically tiers, up to $240 for 400 MB
       
  • Countries included in Group A:
    • Afghanistan, Argentina, Bahrain, Bangladesh, Belize, Bhutan, Bolivia, Brazil, Cambodia, Chile, Colombia, Cook Islands, Costa Rica, Ecuador, Egypt, El Salvador, Falkland Islands, Fiji, French Polynesia, Guatemala, Honduras, Indonesia, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Nepal, New Caledonia, Nicaragua, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, Tajikistan, Thailand, Tonga, Turkmenistan, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen
  • Notes: 
International - The rest of the world - Group B - These countries are very expensive, as they do not have good infrastructure.

The Queen’s Managed Mobile Phone Plans includes automatic roaming plans to minimize your overage expenses when you need to use your phone in countries in Group B. The rates listed below are used to calculate you charges, based on usage.

  • Group B Roaming Rates:
    • Voice Calls = $2.00 per minute for both incoming and outgoing calls
    • Texting = $7.50 for 250 outgoing texts with unlimited incoming texts
    • Data = $75.00 for up to 25MB, and automatically tiers, up to $500 for 200 MB
       
  • Countries included in Group B:
    • Algeria, Angola, Benin, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo, Democratic Republic Of, Cote D Ivoire, Cuba, Djibouti (Republic Of), Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Micronesia (Federated States Of), Mongolia, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Sultanate Of, Palau, Reunion (La), Rwanda, Republic Of, Samoa, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, St Pierre Et Miquelon, Sudan, Suriname, Swaziland, Tanzania, Timor L'Este, Togo, Tunisia, Uganda, Zambia, Zimbabwe
  • Notes: 
Add a Travel Pass

If you plan on heavy use of mobile services while travelling, travel passes can provide additional savings over our automatic preferred roaming rates.

Last Updated: October 2016