Please enable javascript to view this page in its intended format.

Queen's University - Utility Bar

Queen's University
 

Restricted Resources

 

 

Telephone Addition

 

Request the Installation of a New Phone

 

Information

Costs

  • There is a one-time installation charge.
  • Fax machines and modems require an analog line.
  • Most telephones are installed on digital lines.
  • This request will be completed within 5 business days.
  • $110.00 installation charge

Monthly charges:

  • line charge - $21.09/month
  • equipment - $4.55/month (standard telephone set)
  • DID (direct-inward dial) number - $8.21/month. There is no charge for internal numbers (i.e. extensions that begin with 7).


Ethernet (Network Jack) Addition

 

Request the Installation of a New Network Jack

 

Information

Costs

  • There is a one-time installation charge.
  • This request will be completed within 5 business days.
  • $110.00 installation charge

 


Telephone or Ethernet Change

 

Request a Change to an Existing Telephone or Ethernet Service

 

Information

Costs

  • There is no charge for feature changes unless a phone upgrade is required. You will be advised of this at the time of the request.

 


Telephone or Ethernet Move

 

Request a Service be Moved from One Location to Another

 

When rearranging space within your department, we recommend that individuals who are doing the same job (but changing their location) keep their extension. If the individual is moving to another job or going on maternity leave, we recommend leaving the phone number for their replacement.

 

Information

Costs

  • A technician is required to move the service; you cannot move it yourself.
  • If you require assistance with a larger telecom related project please use these forms to provide contact information and give a brief description of your requirements in the description field.  Telecom staff will contact you for further discussion if required.
  • This request will be completed within 5 business days.
  • There is no charge unless a new jack installation is required.

 


Telephone or Ethernet Disconnect

 

Request a Telephone or Ethernet Jack be Disconnected

 

Information

Costs

  • This request will be completed within 5 business days.
  • There is no charge for a disconnect

Telephone Repair or Voicemail Password Reset

 

Information

Costs

  • This request will be completed within 2 business days.
  • There is no charge for a repair or reset.

 


Kingston, Ontario, Canada K7L 3N6 613.533.2000