Information Technology Services
Information Technology Services

Change the Owner of a Mailing List

Mailing lists are owned by the person who created them or by others who have been added to the list as an Owner.  Only an owner of a mailing list can add another person as an owner or transfer their mailing list to someone else. 

If the owner of the mailing list changes their email address the same process is followed as changing the owner of a mailing list.

For a List Owner to add a new owner or change their email address is a 4 step process:

  1. Add the new email address as an owner for each list 
  2. Register a Listserv password for the new email address.   
    Note:  This password is only for your Listserv account; it is not your NetID/email password.
  3. Using your updated email address and password,  log into Listserv.
  4. Delete your old email address from each mailing list(s)  

Add A New Email Address As An Owner

Note:  if you are an owner of several mailing lists and you are changing your email address you will need to repeat this process for each list.

  1. Open your browser and go to:
  2. The Login Required screen will open. 
    Note:  if you did not log out of Listserv the last time you used it you will still be logged in.  Go to Step 3. 
    • In the Email Address: field enter your email address
      Note:  this must be the email address that you used to create the list.  If you have changed your email address then you must use your original address.  For example, if you created the mailing list using your NetID email address ( ) and you have chosen to use the   email alias you will need to login with your original NetID email address.
    • Enter your password: 
      Note: this is not the password that is associated with your NetID.  This password is a generic password that you created. 
      If you cannot remember what it is, go to  the Register a Listserv Password section below to get a new LISTSERV password
    • Click the Log In button

    screen shot illustrating above step

  3. The List Management Dashboard screen will open 
    • If you manage several mailing lists the Select List drop down menu will display every mailing list that you are an owner for with the email address you logged in with.  If some of your mailing lists are not displayed you most likely registered a different email address as the owner for those lists.
    • Select the list you want to change the owner for
    • If you manage a single mailing list, List Management Dashboard (list name) will be displayed at the upper left corner indicating that your mailing list has already been selected.

    screen shot illustrating above step

  4. From the List Management drop down menu
    • Select List Configuration
    • Select Manual List Configuration

    screen shot illustrating above step

  5. The List Configuration (yourlist-l) screen will open
    • Scroll down the screen until you see the Owner=YourEmailAddress
    • Position the cursor at the end of the line and press enter to add a blank line.  If a blank line already exists, use it.
    • On the blank line enter Owner=NewEmailAddress (where NewEmailAddress is the email address for the new owner or your new email address)
    • Click the Save button
    • The message The header of the yourlist-l list has been successfully replaced will be displayed under the list name
    • Note: repeat steps 3, 4, and 5 for each mailing list you are changing the owner for
    • Click the log Out button once all your lists have been changed.

    screen shot illustrating above step

The Owner of the new email address needs to Register a password for that email address to be used when managing mailing lists.


Finally, after verifying that the new email address can be used to log into Listserv and manage your list,  delete the old email address (owner) for each mailing list by repeating steps 3 and 4 above as necessary.


Register a Listserv password for your new email address

  1. Go to
    • Click the get a new LISTSERV password link

    screen shot illustrating above step

  2. The Register LISTSERV Password screen will open 
    • In the Email Address: field enter the new list owner's email address
    • In the Password: field enter the password to use with LISTSERV.  Note:  this is NOT the NetID password
    • In the Password (Again): field re-enter the password.  Do not copy and paste the password.  If you made a typo, it would be copied
    • Click the Register Password button 

    screen shot illustrating above step

  3. The Confirmation Sent screen will open
    • Your password needs to be activated before it can be used. 
    • LISTSERV will send an email to your email address.  It will only take a couple of minutes.

    screen shot illustrating above step

  4. Open the email from Queen's University LISTSERV Server (16.0) 
    • to activate your password click the link provided

    screen shot illustrating above step

  5. The new owner of the mailing list can now log in. 

    screen shot illustrating above step

  6. Now you should be able to manage the mailing list with your updated email address, or the new list owner should be able to log in and manage the list.
    • If you are transferring the ownership of the mailing list to a new owner, at this point the new owner should remove the old owner from the mailing list.
    • See the section Add A New Email Address As an Owner - Steps 3 and 4 above.

Last Updated: August 30, 2017