Information Technology Services
Information Technology Services

Managed Services for Windows - TSM Backup Service

Tivoli Storage Manager (TSM) is a backup service provided by Queen's University Information Technology Services. This service allows users to back up the disk drives on most workstations connected to the campus network. The backup process may be set up to be fully automated or it may be manually initiated by the user.

Note: The TSM service wll be discontinued on March 28, 2018.  TSM users are encouraged to move their data to other file storage services provided by ITS.

Getting Started​

Additional Information


  • Please refer to our page on Service Fees for details.
  • If you exceed the default storage capacity (5 GB) provided with each account, your department will be billed for the extra storage accordingly. Please see our Service Fees page for details on costs associated with extra storage.

Service Agreement:

  • The Master Service Agreement governs all of the Managed Services for Windows; Appendix F provides additional information specific to the TSM Backup Service for Servers.

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Help & Support