ITS

Information Technology Services
Information Technology Services

Mac Tutorial for Windows Terminal Service

Before you begin you will need to download and install the Mac version of the Microsoft Remote Desktop Gateway from the Apple app store.

Configure your Mac to use Windows Terminal Service

  1. Launch the Remote Desktop App
    • Click the New button
    • Select Gateway drop down and choose add a gateway

    screen shot illustrating above step

  2. Create a new Gateway 
    • Make sure the Gateway tab is selected
    • Click the + button located in the lower left corner to add a new server
    • In the Gateway name field enter qdg.queensu.ca Note:  if you prefer you can name this something else.
    • In the Server field enter qdg.queensu.ca
    • In the User name field enter your Netid email address (netid @queensu.ca)Note:  this cannot be a your.name@queensu.ca email alias.
    • In the Password field enter your NetID password. These will be saved
    • Close the window to save your information (click on the x in the upper left corner).

    screen shot illustrating above step

  3. Create a new Remote Desktop connection using the gateway you just created 
    • Enter the host computer's name or IP number
      To connect to the Remote Access Server, enter its-ts03.AD.queensu.ca
    • Close the screen to save your information

    screen shot illustrating above step

  4. When you open Microsoft Remote Desktop your connection will show in the My desktops section
    • Click your connection to open it

    screen shot illustrating above step