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Queen's University

Managed Services for Windows - Active Directory (AD) Service

Windows Active Directory Service is an enterprise directory service that contains all NetIDs. Using this service, you can manage security and access on desktop computers and Windows servers as well as user accounts.

Getting Started


  • Departments, Instructional Units, and Queen's Affiliated Groups.
  • To get started, please contact the IT Support Centre by calling 613.533.6666 or by filling out the online help form.

Additional Information

Windows Active Directory Service is an enterprise solution for managing user and computer accounts. The ITServices AD contains all Queen's NetIDs. These accounts are updated nightly. Also, as new people come to the University, they are automatically propagated to the AD. In addition to the accounts, there are several groups that are globally maintained. These would include Class Enrollments, HR Appointments and Student Course Concentrations. AD also allows the use of Group Policies to help manage day-to-day tasks on PCs and Users.


  • Please refer to the Managed Services for Windows Active Directory entry on the Service Fees page for details.
  • ITServices will provide a free needs assessment.


Service Agreement:

  • The Master Service Agreement governs all of the Managed Services for Windows; Appendix A provides additional information specific to the Active Directory Service.

Help & Support

    Kingston, Ontario, Canada K7L 3N6 613.533.2000