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Queen's University
 

Help and Support

Tivoli Storage Manager (TSM) Tutorials

 

Use the left navigation menu or the links below to find tutorials on the following:


Managing Your Backup

 

It is the user's responsibility to ensure that their files are being backed up. The base install will back up everything on your computer, including software that you may not require to be backed up. If you exceed the default 5GB of storage that comes with your license, your department will be billed accordingly for the extra storage space. Please see our Service Fees page for details.

 

If you choose to exclude files from your backup to save money it is possible that files you want may not be backed up. If you choose to use Exclude statements it is your responsibility to ensure that what you want backed up is actually being backed up. Additionally, you should review what you are excluding every time you add new software to your computer, as these files could be affected by the exclude statements. 

 

  • Check file space usage. This application allows a user to log in using TSM node ID and see how much space they are using on TSM.
Warning: If you use Microsoft Outlook as your email client, you must close Outlook in order for TSM to back it up. Please note that Outlook should be closed for at least 5 minutes before beginning your TSM backup.


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