Application Server that utilizes Microsoft's Windows 2003 operating system to host applications.
Applications requiring their own Windows 2003 Server are housed and maintained by ITServices. These servers are purchased by the client to ITServices standards, and ITServices will maintain the server. The server is located in a secure, climate-controlled and UPS-maintained facility. The security and maintenance patches are applied to the servers on a scheduled basis. Servers are monitored and backups are maintained. The client is responsible for ensuring the application on the server is patched, secure and updated.
Please see the links below for Service Level Objectives:
Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service: