Managed Services for Windows - Windows File Service

This is a robust and efficient file and print sharing service. It utilizes Active Directory (AD) to manage User and Computer accounts to ensure security and ease of use for the end user.

Getting Started

Eligibility:

• Queen's Faculty and Staff
• To get started, please contact the IT Support Centre by calling 613.533.6666 or by filling out the online help form.

Additional Information

MSW utilizes Microsoft's Active Directory to provide robust and secure file/print services. There are two servers in a Microsoft Cluster with a Storage Area Network backend to improve uptime and performance, located in a climate-controlled, secure, and UPS-equipped computer room. PCs will belong to the Active Directory which automatically contains all NetIDs and will map shared drives and control security. Each department is allotted space based upon their request and it is maintained with quota software. This quota may be increased or decreased quickly by request. Access to files is controlled by ITServices utilizing file permissions. Using a proven system that allows designated representatives to add/remove users in groups, allows the representative to give users Modify or Read-only access. All server files are backed up using Tivoli Storage Manager (TSM).

 

Printers:

• Printers must be network printers and are shared through a central server.
• If a new printer replaces an existing printer, the change is made on the server and all users are updated automatically to the new printer.

Software Client Specifications:

• Windows 2000 PRO, XP PRO or Vista Business, Enterprise or Ultimate.
• Other OS can connect to Microsoft Active Directory and may function but are not supported.

Cost:

• Please refer to our page on Service Fees for details.

• Note: Active Directory Service is required if you want the Windows File Service.

• ITServices will provide a free needs assessment.

Help & Support

• Please contact the IT Support Centre by calling 613.533.6666 or by filling out the online help form.