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Information Technology Services

Microsoft Lync 2011 for Mac OS X Quick Start

This document describes the installation of the Lync 2011 client for users of Microsoft Office for Mac 2011

Before you begin

  • Make sure that Office 2011 is up to date. The easiest way to check is by using Microsoft's AutoUpdate application.
  • To use AutoUpdate, start a Microsoft Office program. Then, on the Help menu, click Check for Updates.
  • If any updates are available, follow the instructions to install them.

Installing Microsoft Lync

  1. Go to MyQueen'sU and sign in using your NetID and password
    • Select the Software Centre tab
    • Select Lync 2011 for Mac
    • The download will begin

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  2. Once the installer has downloaded, it will automatically begin
    • Click Continue

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  3. The Software License Agreement screen will open
    • Click Continue

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  4. The Agree to the terms... screen will open
    • click the Agree button

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  5. The Standard Install screen will open
    • Click the Install

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  6. The installer will prompt for your name and password
    • Enter the Name you use on your computer
    • Enter the Password you use on your computer
    • Click the OK button

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  7. The Installation was completed successfully screen will open 
    • Click the Close button
    • Lync is now installed and ready to use

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  8. Click the Lync icon on your Dock screen shot illustrating above step
  9. Lync will begin
    • The Microsoft Software License Agreement will open
    • Click Accept

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  10. The Do you want to make Lync the default application for telephone calls? screen will open
    • This is a personal choice. If you want to use Lync to make and receive phone calls, click the Use Lync button, otherwise click Don't Change
    • Note: If you are unsure, click Don't change. This can be changed later.

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  11. The Do you want to make Lync the default application for conferences? screen will open
    • This is a personal choice. If you want to use Lync for conference calls, click the Use Lync button, otherwise click Don't Change
    • Note: If you are unsure, click Don't change. This can be changed later.

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  12. Microsoft Lync starts
    • Initial Automatic sign-in will fail because Lync has to be configured
    • Click the Advanced button

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  13. The Configuration screen will open
    • Select Manual configuration
    • For the Internal Server Name, type in sipdir.online.lync.com:443
    • For the External Server Name, type in sipdir.online.lync.com:443
    • Click OK

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  14. The Lync sign-on screen will reopen
    • In the Email Address: field, enter your netid@queensu.ca email address
    • Sign in as: Automatic
    • In the User ID: field, enter your netid@queensu.ca email address.  Note:  this must be your  netid@queensu.ca email address, a your.name@queensu.ca email alias will not work.
    • In the Password: field, enter your NetID password
    • Click the Sign In button

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  15. Lync will open - ready to send and receive messages

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