ITS

Information Technology Services
Information Technology Services

Skype for Business

Skype for Business is a communications and collaboration platform that brings together an experience inspired by the look and feel of Skype with enterprise-grade security, compliance and control. It includes presence, IM, voice and video calls, and online meetings. Since it is built right into Microsoft Office, initiating chats, voice and video calls and meetings is an integrated experience within Office.

Learn more about Skype for Business

Getting Started

Who Can Have It?

  • Skype for Business is available to all current students, staff and faculty of Queen's University with an active Queen's NetID@queensu.ca  email account 
  • Alumni and retired staff and faculty are not eligible for this service

Are There Any Costs?

  • This service is provided at no cost to eligible users
  • Users are responsible for any personal ISP/cellular arising data charges 

How Do I Get It?

Skype for Business is included in the current version of Office.

What if I Leave Queen's?

  • Please see the Service Termination Dates page for details on when service will be discontinued following departure from Queen's

Additional Information

Please note: Skype for Business is not a formal form of communication and not meant to take the place of email or other types of official correspondence used for conducting university business. 

Mobile App availability

Accessibility

  • Office 365 provides features that are accessible and usable for people who have special needs or disabilities.  For more information, visit: Microsoft's Accessibility in Office 365
  • The Queen's Accessibility Hub is a central online resource for accessibility at Queen's and has information and developed a series of "How-to Guides" to assist faculty, staff and students create an accessible learning environment across the university

Availability

Please refer to the Microsoft Office 365 service page for details on service availability.

Service Level Objective

Please see the links below for Service Level Objectives:

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

Help & Support

ITS can help with ...

Or, contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the Online Help Form.

Last Updated: November 8, 2017