ITS

Information Technology Services
Information Technology Services

Teams

info icon

NEW FEATURES: Self-service of Office 365 Groups and Teams is now available for students, staff and faculty!!!  

*All eligible users should review the Groups service page and Groups Guidelines before getting started.*

Microsoft Teams is the new chat-based workspace in Office 365.  Teams are built on four core promises: chat for today’s teams, a hub for teamwork, customization options and security teams trust.  Check out the Microsoft Teams Interactive Demo!

Getting Started

Who Can Have It?

  • Teams is part of the Office 365 suite of cloud-based services that is available to all current students, staff and faculty of Queen's University with an active Queen's NetID@queensu.ca email account
  • Alumni and retired staff and faculty are not eligible to create Teams

Are There Any Costs?

  • Teams is part of Office 365 service and provided at no cost to eligible users
  • Users are responsible for any personal ISP/cellular arising data charges

How Do I Get It?

How to access a Team?

How Do I Discontinue It?

How Do I Delete a Team?

warning-icon

WARNING: When you delete a Team, you are permanently deleting the group.
Deletion will remove all team chats, group conversations, email messages, files, calendars, and any other related information. If you would like to delete a team, please see Delete a team

What if I Leave Queen's?

Additional Information

Supported Platforms

Supported Browsers

  • Teams is designed to work with supported browsers which include: Internet Explorer 11+, Microsoft Edge 12+, Chrome 51.0+, and Firefox 47.0+.   Teams is not supported in Safari.  Users trying to open the Microsoft Teams web client on Safari will be directed to download the desktop client.

Desktop Client

Mobile App availability

Limits

  • Members per Team:  2500 (max limit)
  • Number of teams a user can create: 250
  • Number of channels per team: 200
  • Please visit the Limits section of the Office 365 Groups service page and/or Microsoft's Limits and Specifications for Microsoft Teams for more information

Accessibility

  • Office 365 provides features that are accessible and usable for people who have special needs or disabilities.  For more information, visit: Microsoft's Accessibility in Office 365
  • The Queen's Accessibility Hub is a central online resource for accessibility at Queen's and has information and developed a series of "How-to Guides" to assist faculty, staff, and students create an accessible learning environment across the university

Availability

Please refer to the Microsoft Office 365 service page for details on service availability

Service Level Objective

Please see the links below for Service Level Objectives:

Governing Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

Help & Support

ITS can help with ...

Or, contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the Online Help Form

Last Updated: July 17, 2018