Information Technology Services
Information Technology Services

Managing Your Junk Folder in Outlook 2011

This tutorial teaches you how to protect your account from junk mail. There are two ways to do so - Manual input of blocked or safe senders or Marking emails in your inbox

Manual Input of Blocked or Safe Senders

Note: External address that are added to this list won't stay added until the old (JES) email service is permanently retired in Spring 2013.

Emails that are on the Blocked Senders list will be automatically put into the junk folder and emails that are on the Safe Domains list will never be put into the junk folder.

  1. Click on Tools in the tool bar
  2. Select Junk Email Protection
  3. Click the Safe Domains tab to edit your safe senders:
    • Type in domains that you would like to receive messages from safely, e.g.
    • Separate each domain by a comma
    • Click OK
  4. Click the Blocked Senders tab to add blocked senders: add in any email addresses or domains you think are junk
    • Type in addresses or domains that you don?t want to receive emails from
    • Separate each domain by a comma
    • Click OK

Mark as Junk (Or Not Junk)

More often than not, it is more convenient to assign email addresses as junk or not junk when messages are received. You can mark an email as junk or block the sender from a direct email that you have received on the go.

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