ITS

Information Technology Services
Information Technology Services

Wireless

Windows:

  1. Click on the Wi-Fi Image result for wifi bars symbol symbol located in lower right by the clock
  2. Select the Wi-Fi network in question
  3. Click Disconnect
  4. Now, click Connect  and enter your NetID and password

Mac OS X:

  1. Click the Apple menu and select System Preferences
  2. Select Network
  3. Select Wi-Fi and click Advanced
  4. Select the Wireless network in question (QueensuSecureWPA2)
  5. Now click the minus [ - ] symbol to remove the Wi-Fi connection
  6. Click ok and close the Network window and click Apply to have it save the changes
  7. Now, to reconnect:
  8. click the Image result for wifi symbolsymbol at the top of the main screen.
  9. Select the QueensuSecureWPA2  Wi-Fi network
  10. Enter your NetID & password

iOS iPhone/iPad:

  1. Tap Settings
  2. then select Wi-Fi
  3. identify the WiFi connection in question 
  4. Select the blue circle with the "i" inside it (i)
  5. Tap Forget This Network
  6. Then select the Queen'sSecureWPA2
  7. Enter your NetID Password
  8. Accept the Certificate for radius.its.queensu.ca by tapping Trust

Android Mobile:

  1. Tap the Apps Icon
  2. Then tap Settings Image result for android settings symbol
  3. Tap Wi-Fi and select the Wi-Fi connection in question (QueensuSecureWPA2)
  4. Erase and re-enter the correct password
  5. Tap Connect

BlackBerry: TBD