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Queen's University
 

Help and Support

Webmail - Using Internet Explorer (latest version for Windows)

 

To Change Your Stored Password

  1. Open Internet Explorer
  2. Click on Tools along top right hand side
  3. Select Internet Options
  4. Click on the Content Tab
  5. Go down to the AutoComplete section
  6. Click on Settings
  7. Click on Delete AutoComplete settings
  8. Uncheck Usernames and passwords on forms
  9. Click Delete AutoComplete history
  10. Ensure the passwords checkbox is checked
  11. Click Delete
  12. Click OK
  13. Click OK
  14. Shut down IE and reopen
  15. Follow steps 2 to 6 as listed above
  16. Click Delete AutoComplete history
  17. Check the boxes you wish to clear except passwords
  18. Click Delete
  19. Click OK
  20. Check Usernames and passwords on forms checkbox
  21. Click OK
  22. Go to webmail.queensu.ca and Internet Explorer will prompt you to save the password you enter

To Remove Your Stored Password

  1. Follow steps 1 to 14 as listed above

 


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