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Queen's University
 

Configuring MacOSX 10.5/10.6 to Connect to eduroam

 

  1. Ensure you have an activated NetID. You must have an activated NetID to connect to the eduroam service. Most users will have already completed this step at some point. However as a precautionary measure you should go to https://netid.queensu.ca/idm/user/login.jsp and login. This will ensure your account is properly activated. It may take up to an hour for the account to complete its activation. So if it does not first connect, please be patient.

  2. Locate eduroam wireless network
    • In the top right hand corner of your screen you will see the wireless communication icon.
    • Click it and locate eduroamin the list.
    • Simply click it.
    Step-1.jpg

  3. Login with username and password
    • You will be presented with a dialog box that allows you to log in. You MUST enter your NetID followed by @queensu.ca.
    • Also enter your common password as used in other systems such as the Queen's Portal and webmail.
    • The 802.1X should be set to Automatic. (Note: in the event you have connection issues try switching 802.1x to EAP-TTLS with PAP).
    Step-2.jpg

  4. Security Certificate
    • To ensure secure communications a special certificate is provided by the server to your machine. This screen allows you to view and verify it.
    • Typically just clicking Continuewill be fine, but if you wish to double check click Show Certificate.
    • If you have used eduroam before, you may not see this screen. 
    Step-3.jpg
  5.  Below is the screen you would see if you click Show Certificate". 
    • You should expect to see the small green check mark. That tells you it is valid. 
     Step-4.jpg
  6. You're connected!
  7. In Case of Failure
    • In the event that you receive an error message, it is likely you have just entered an incorrect NetID or password. Please try again.
    • If it continues to fail please contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the online help form.
    Step-X-Failure.jpg

Kingston, Ontario, Canada K7L 3N6 613.533.2000