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VPN - Cisco AnyConnect Client for Windows


 Note:  The following screens shots were created with IE11. If you are using a different browser some of the wording may be different.


Uninstall Any Previous Versions of AnyConnect

If you have any previous versions of the Cisco AnyConnect Secure Mobility Client installed on your computer you will need to un-install them before you install the current version.

  • Open the Control Panel
  • Locate the Cisco AnyConnect Secure Mobility Client 
  • Select uninstall

Download and Install the Cisco AnyConnect Client

Note: Uninstall any previous versions of the Cisco AnyConnect Secure Mobility Client

  • Open the Control Panel
  • Locate the Cisco AnyConnect Secure Mobility Client and uninstall it
  1. Download the Cisco AnyConnect client from My.Queensu.ca
    • Log into My.Queensu.ca
    • Go to the Software tab
    • Locate the appropriate Cisco AnyConnect client and click to download
    • You will need to be able to find the file that is downloaded, so take note of where it is being stored.
  2. The Cisco AnyConnect Client will download to your computer
    • Locate the file and double click to start the setup. 
    • The Cisco AnyConnect Secure Mobility Client Setup screen will open
    • Click the Next button

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  3. The End-User License Agreement will open
    • Read the License Agreement
    • Select the radio button beside I accept the terms in the License Agreement
    • Click the Next button

    screen shot illustrating above step

  4. The Ready to Install screen will open
    • Click the Install button
    • If you receive a security screen asking for permission to install the software click OK

    screen shot illustrating above step

  5. The Installing Cisco AnyConnect Secure Mobility Client will open
    • The Status bar will show your installation is progressing

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  6. The Completing the Cisco AnyConnect Secure Mobility Client Setup Wizard screen will open
    • Click the Finish button
    • The installation process is complete and the Cisco AnyConnect Client is ready to configure

    screen shot illustrating above step

Configure the Cisco AnyConnect Client

The Cisco AnyConnect Client is like any other program you install.  You can create a shortcut on the desktop or pin it to the task menu - whatever is easiest for you.

  1. Cisco AnyConnect Secure Mobility Client will be listed on the Start Menu 
    • Click the Start Button
    • Locate and click the Cisco AnyConnect Secure Mobility Client

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  2. The Cisco AnyConnect Secure Mobility Client will open.  Before you can use the client it needs to be configured 
    • Click the Setting icon in the lower left corner

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  3. The Cisco AnyConnect Secure Mobility Client's settings screen will open 
    • Click the Preferences tab
    • Uncheck the box beside Start VPN when AnyConnect is started
    • Check the box beside Allow local (LAN) access when using VPN (if configured)
    • Close the screen
    • The Cisco AnyConnect Client is ready to Use.

    screen shot illustrating above step

Use the Cisco AnyConnect Client

To use the Cisco AnyConnect Client, locate the program and double click to run.

Vista and Windows 7 Windows 8.1 & Windows 10
  • Click the Start button
  • Cisco AnyConnect may be in the list of programs on the Start menu.
  • If not in the Search field enter Cisco AnyConnect
  • The program will launch

Note: Depending on your needs you can create a shortcut for the desktop, or pin the program to the Task Bar or Pin to the Start Menu

  • On the Start screen, in the Search field enter Cisco AnyConnect
  • The program will open

Note:  To locate the program in the Apps menu, click the down arrow on the Start screen and look under Administrative Tools. Depending on your needs you can also pin to the Start menu and/or the Task bar

  1. The Cisco AnyConnect Secure Mobility Client is ready to use 
    • In the Dialogue box enter vpn.queensu.ca/Campus
    • Click the Connect button

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  2. The Cisco AnyConnect Secure Mobility Client warning screen will open prompting for a NetID and password 
    • A screen will open for you to enter your NetID and password

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  3. The Cisco AnyConnect vpn.queensu.ca/Campus screen will open requesting your NetID and password 
    • In the Username: field enter your NetID (not your entire email address)
    • In the Password: field enter your NetID password
    • Click the OK button

    screen shot illustrating above step

  4. The Cisco AnyConnect Secure Mobility Client keeps itself up to date 
    • If there is an update available for the client it will automatically download
    • If there is no update available you will not see this step

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  5. Cisco AnyConnect Secure Mobility Client will connect to Queen`s VPN 
    • The connection is being made

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  6. The VPN Connected screen will open, and then minimise as an icon in the system tray 

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Disconnect your VPN Connection

  1. Don`t forget to Disconnect your VPN Connection when you have finished using in
    • Open the Cisco AnyConnect Secure Mobility Client from the System Tray
    • Click the Disconnect button

    screen shot illustrating above step

Last Updated: March 3, 2017