The ITServices managed wireless access on campus is listed on the Internet Access Points on Queen's campus managed by ITServices website.

PDF version of Internet Access Points on Queen's Campus (PDF, 1.13 MB)
*PDF files can be read for free using Adobe Acrobat Reader.

Any 802.11a/b/g/n compatible network card should work with the Queen’s Wireless network.

(note: 802.11n Wireless network is not available at all locations at Queen's)

All new PC laptops normally include an internal wireless capability, but to be sure you should always ask the salesperson helping you, or look under the Communications portion of the computer’s specifications if you are looking up a model online.

MacBook Pros (the ones with the Intel processor) have 802.11 b/g/a and 802.11n 2.4GHz and 5GHz built in.

iPad 2 have 802.11b/g/n wireless technology.   iPhone 4s have 802.11b/g/n Wi-Fi (802.11n 2.4GHz only)

See the Tutorials for information on configuring your computer/operating system to connect to the wireless network.

• Make sure your Wireless card is turned on.
• Many laptops come equipped with two ethernet cards - 1 wired and 1 wireless. Some laptop models have wireless card on/off switch located on the outside of the computer. The icon looks something like this:
  
• If you cannot locate the switch, check the manual for the location of the on/off switch or for how to turn on your wireless card.
• Shut down your computer and restart it. Check the status of your wireless connection on the system tray.
• Check to see if your wireless connection is enabled.
• For Windows XP:
  • Go to the Start menu ==> Settings == > Network Connections.
  • Does the connection say disabled? If it does, right click on it and click Enable.
  • Make sure the network is QueensuSecure_WPA2 and the status is Connected.  If it says queensu this is the unsecure network.
• Mac OS X:
  • Look for for wireless icon in the menu bar. It should indicate that the QueensuSecure_WPA2 is selected.  If it shows queensu this is the unsecure network. If the menu isn't there, then you need to enable menu.
    • to enable the wireless menu icon go to the Network panel in System Preferences
    • look for Wireless (Airport) and enable it
  • This menu will allow you to turn the wireless card on and off, list available networks and to login to available networks.
• If none of the above works take your laptop to the Learning Commons desk in Stauffer Library where they will attempt to solve the problem. To check the hours view  the IT Support Centre hours.

Have your ITAdmin Rep fill in the following form; https://www.queensu.ca/itrack/ITS/telecom/wireless.html

See the tutorials on Changing and Removing Stored passwords.

eduroam (EDUcation ROAMing) is a wireless network service that allows students, staff, and faculty from Canadian educational institutions to securely access the Internet while visiting other member universities.

If your educational institution is a member of eduroam you should contact your educational institution for instructions on configuring your computer to use Eduroam.

Yes. You can connect to the unsecure wireless network.

See the Tablets and Handheld web page for information on connecting to the wireless network.