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Planned network maintenance Saturday, August 19, 2017

Planned network maintenance Saturday, August 19, 2017.

ITS will be performing network maintenance on Saturday, August 19 beginning at 12 am and lasting until approximately 4 am. This is a continuation of the maintenance that took place on August 13. 

How will this affect me?

This network maintenance will cause outages to various campus resources. You will be affected differently depending on if you are on or off campus during the maintenance window.


Core Network Outage July 29, 2017

Upgrading Queen's core network for availability, resilience and performance

ITS will be performing a core network upgrade resulting in a planned network outage on Saturday, July 29 beginning at 8 pm and continuing to Sunday, July 30 at 6 am. This upgrade is part of a continued effort to strengthen Queen's network availability, resilience and performance. The upgrade includes replacing a large component of Queen's primary routers which ultimately direct the vast majority of campus network traffic.


Increasing Email Security at Queen's

Increasing Email Security Standards at Queen's

The university's email filtering service has been significantly enhanced through the use of Microsoft Advanced Threat Protection (ATP). Combating malware is an ongoing challenge for higher education institutions, which is why Queen's is continuously enhancing security measures in order to better protect our community. Specifically, the Safe Links feature has been enabled across campus inboxes as of June 8, 2017.



OnQ + Turnitin = Supporting Academic Integrity

OnQ + Turnitin = Supporting Academic Integrity

The Centre for Teaching and Learning (CTL) together with Information Technology Services (ITS) is pleased to announce the campus-wide launch of Turnitin, directly accessible through onQ. After running a series of pilots over the past semester, the stage is now set for those educators interested in using Turnitin in future semesters.  



Enterprise Software Licences to be Made Available at No Cost

Several software packages have recently been renewed with enhanced licensing that will provide unlimited access to the Queen’s Community

Note: this email was sent to all faculty and staff on April 26, 2017 at approximately 10am.

This software is available at no charge for all faculty, staff, students and departmental labs.  

After review by the Software Licensing Working Group and in support of the Queen’s Strategic Plan, the decision was made to make these important packages available as enterprise software offerings.


Your email's "Junk" Folder has changed!

How your Junk Email Folder has changed

Microsoft Exchange Online Protection (EOP) launched on March 7, 2017. There were two primary reasons for moving our email protection service to an online service; the first was for reliability, to remove our reliance on our campus infrastructure for email delivery, the second was to enable us to take further steps in protecting the campus from email threats in the form of phishing emails.


World Backup Day 2017

World Backup Day: March 31, 2017

Highlighting the importance of protecting data on and off-campus

If your device suddenly crashed and was unable to be repaired, would you lose access to all your files? How much time would it take to recreate what was lost? Would you lose precious memories (I.e. photographs?) World Backup Day takes place on March 31, 2017 and encourages individuals and organizations to backup personal and organizational data as well as to consider preserving digital heritage and cultural works for future generations.