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Educational Technology Awards Recipients

Educational Technology Award Recipients ​

Again this year, Information Technology Services (ITS) is a proud sponsor of the Educational Technology Award, one of six of the Principal’s Teaching and Learning Awards. Designed to recognize and encourage the innovative use of technology to enhance teaching and learning at Queen's, this award honours faculty and/or staff (individuals or teams) from any Faculty, School or Department.

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Queensu wireless network has reached end of life

Queensu wireless network has reached end of life

Queen’s currently has two wireless networks that users can connect to: “queensu” (unsecured) and “QueensuSecure_WPA2” (secured).

In an effort to ensure our networks are secure and protect our campus users, the unsecured wireless network “queensu” will be disabled as of February 1, 2017.

If you are currently connecting to the Queen’s wireless network using this login portal, please disconnect from this network.

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FAQs related to the NetID security incident

FAQs related to the NetID security incident

What happened?

Information Technology Services (ITS) discovered some unusual activity related to employees’ banking information within the Queen’s MyHR portal. To date, a small number of individual accounts have been affected by this activity.
In addition, there has been unusual activity related to NetIDs affecting a small group of employees.

Queen’s is currently in the process of contacting affected employees.

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ITS publishes measures and metrics infographic

ITS publishes first measures and metrics infographic

We are pleased to share with the Queen's community this first edition of ITS Measures and Metrics.

The intent of this publication is to showcase the quality, complexities, and demand for a selection of services we provide for faculty, staff, students and departments. We hope you will find this material both informative and visually appealing.

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The ITSC is extending our support hours!

The ITSC is extending our support hours!

Whether you’re starting your first semester at Queen’s in January or just getting back into the swing of things for the New Year, the IT Support Centre (ITSC) is here to help! From January 9 until January 12, 2017, the ITSC will be extending their telephone and Online Help Form hours.

Regular posted hours remain in place for both the ITSC Walk-in Support Desk and for all other IT services during this time.

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Service Deprovisioning Procedure Updates

Service Deprovisioning Procedure Updates

This procedure establishes what happens to an employee's IT access privileges when they leave the employ of Queen’s University.

What do I need to know about these updates?

Beginning December 2016, changes will be made to the Service Deprovisioning Procedure. Enforcement of the deprovisioning of access to Queen’s email accounts as well as all other NetID services will begin immediately upon termination of employment.

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