• May 2012
  • Network Changes Happening This Week
• April 2012
  • Computer Game Treats Depression (CBC News)
  • Network Improvements Planned This Summer
  • Register for Outlook Calendar Training
  • AUCC Agreement with Access Copyright
  • New Campus-Wide Microsoft Agreement
  • Sign Up For Migration Bulletin
  • First Look at New Email System (Apr 12)
• March 2012
  • Summer Student Job Opportunity
• February 2012
  • Filling the IT Leadership Pipeline (EDUCAUSE)
  • 2012 Horizon Report
  • Outreach Brown Bag (Mar 7)
  • NMC Names Top Trends (Chronicle of Higher Ed)
  • Changes to New HR Dept Codes
  • Use Your iPad to Teach (LectureTools)
• January 2012
  • Tablet Ownership Takes Off (CBC News)
  • Google Data Merge (CBC News)
  • Register for Winter 2012 Workshops
  • University Data Must Be Protected
  • Electronic Classroom Information Sessions
• 2011 News Archive
  • November 2011
    • HR Department Codes Changing
    • Outreach Brown Bag (Nov 23)
    • 12 Scams of Christmas (McAfee)
  • September 2011
    • A/V Rentals Moved to AMS
    • Register for Fall 2011 Workshops
  • August 2011
    • Electronic Classroom Information Sessions
    • Understanding Recent Service Outages
  • July 2011
    • Authentication Services Updated
  • June 2011
    • Preview the New QShare + Upgrade Date Announced
  • April 2011
    • ETC Showcase Friday, April 29
    • Spring 2011 Workshop Schedule Available
    • New Virus Alert - LizaMoon
  • March 2011
    • Summer Job Opportunity
  • February 2011
    • Why is Email Being Blocked?
    • Outreach Brown Bag February 18
    • Changes to Web Hosting Service
    • Summer Student Web Resource Program
• 2010 News Archive
  • December 2010
    • Electronic Classroom Information Sessions
    • Winter 2011 Workshop Schedule Available
    • New MyQueensU Released in Beta
  • October 2010
    • Online Security Awareness
  • September 2010
    • Fall 2010 Workshops
  • August 2010
    • Electronic Classroom Information Sessions
  • July 2010
    • Check out CCStore Promotions
    • Moodle Mania Every Wednesday!
  • April 2010
    • Spring 2010 Workshops Announced
  • March 2010
    • Warning About Password Stealing Attempts
    • Equipment Loans Centralized
  • February 2010
    • Summer Student Resource Program
    • Winter 2010 Workshops Announced
• 2009 News Archive
  • December 2009
    • Electronic Classroom Info Sessions
  • October 2009
    • New Online Training Available from ITServices
  • September 2009
    • Changes to Queen's Email
  • August 2009
    • Electronic Classroom Information Sessions
    • ITServices Introduces Updated Fee Schedule
    • Changes at the IT Support Centre
  • June 2009
    • Changes to antivirus, Ida, Queen's email
    • University Telephone Listings
  • May 2009
    • Technology leads way in classroom education
    • Spring Intercession Workshops
  • April 2009
    • Socially Engineering Viruses
  • March 2009
    • Conficker C Computer Worm
    • New Fee Added to Purchase of Electronics
    • What's on the Horizon? Clouds, of Course
    • ITServices Spring Workshop Schedule Now Available Online
  • February 2009
    • Queen's IT Goes Greener
    • Queen's Joins eduroam
  • January 2009
    • Your.Name Now Available for Grad Students
    • Electronic Classroom Information Sessions
    • Winter Workshops Announced
• 2008 News Archive
  • December 2008
    • ETC Opens New Multimedia Lab
    • Some Straight Talk on Buying Consumer Electronics
  • November 2008
    • Meridian Mary to Retire Soon
  • October 2008
    • NotifyLink Smartphone Software Now Available
    • Everyone Invited to ETC Open House
    • Requests to Confirm Email Identity
  • September 2008
    • "The Voice of Queen's" Retires
    • Everyone Invited to ETC Open Houses
    • What's New in ITServices?
  • August 2008
    • Service Hours for Labour Day Weekend
    • QShare Now Available to Students!
    • Electronic Classroom Information Sessions
    • SoftChalk Demonstration
  • July 2008
    • July 26th Service Interruption
  • June 2008
    • Requests to Confirm Your Email Identity
    • New Electronic Information Security Services
    • New Name for VMP & CPT
  • May 2008
    • OUETD Appointment
    • New Services Launch
  • April 2008
    • ITServices Workshops
    • Videoconferencing Facilities Now Available
    • Wireless Security at Queen's University

Help and Support

• Network Changes Happening This Week

  The next phase of network structural changes planned for summer 2012 is happening this week.

• Computer Game Treats Depression (CBC News)

  A special computer game is as effective for treating adolescent depression as one-on-one counselling with trained clinicians, Australian researchers report in the British Medical Journal.

• Network Improvements Planned This Summer

  A number of improvements are being planned for the Queen's network service this summer.

• Register for Outlook Calendar Training

  Our next set of information and training sessions about the new email and calendar system is called "Bye-Bye OCal, Hello Outlook!". Learn more and find out how to register.

• AUCC Agreement with Access Copyright

  The Association of Universities and Colleges of Canada and Access Copyright announced today that they have negotiated a model licence that will allow universities to reproduce copyright-protected materials in both print and digital formats.

• New Campus-Wide Microsoft Agreement

  Queen's University has entered a campus-wide agreement with Microsoft for both Windows upgrades and the current version of the Microsoft Office Suite (Windows and Macintosh).

• Sign Up For Migration Bulletin

  Subscribe to a weekly email bulletin to stay in the loop about the email and calendar migration for staff, faculty and graduate students.

• Filling the IT Leadership Pipeline (EDUCAUSE)

  CIO and AVP (Information Technology Services) Bo Wandschneider is a co-author of the EDUCAUSE article, "Filling the IT Leadership Pipeline: A Panel Discussion".

• 2012 Horizon Report

  The 2012 Horizon Report is now available.

• NMC Names Top Trends (Chronicle of Higher Ed)

  New Media Consortium Names 10 Top ‘Metatrends’ Shaping Educational Technology

• Winter 2012 Newsletter

  Winter 2012 ITServices Newsletter

• Changes to New HR Dept Codes

  Since the original information about new department codes was published in November 2011, changes have been made to the new tree structure.

• Use Your iPad to Teach (LectureTools)

  From The LectureTools Blog: 5 Ways to Use Your iPad to Teach in the College Classroom

• Tablet Ownership Takes Off (CBC News)

  From CBC News: Tablet and e-book reader ownership takes off - adoption of devices nearly doubles within a month.

• Google Data Merge (CBC News)

  From CBC News: Google's new plan to link user data across its email, video, social-networking sites has come under fire from critics who say it's an invasion of privacy because of the sheer volume of information collected and the inability of users to opt out.

• Register for Winter 2012 Workshops

  The ITServices Workshop schedule for Winter 2012 is now available online

• University Data Must Be Protected

  A recent incident of information theft at a Canadian university highlights the need for safeguarding personal information stored on laptops and mobile devices kept in offices or taken off Queen's premises.

• Electronic Classroom Information Sessions

  For Winter Term 2012, ITServices will be offering Electronic Classroom Information Sessions for any faculty members who wish to have an introduction to the equipment and interfaces in our electronic classrooms.

• Fall 2011 Newsletter

  ITServices Fall 2011 Newsletter now available!

• Spring 2011 Newsletter

  ITServices Spring 2011 Newsletter

• Winter 2011 Newsletter

  ITServices Winter 2011 Newsletter is now available!

• Fall 2010 Newsletter

  ITServices Fall 2010 Newsletter now available!

• From WebCT to Moodle

  The WebCT course management system, in use at Queen's since 1999, will no longer be supported after October 2011. It will be replaced by a new system called Moodle, which is available at Queen's now.

• Spring 2010 Newsletter

  Check out the inaugural edition of ITServices online newsletter!