Information Technology Services
Information Technology Services
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Replacing Queen's network hardware for reliability and performance

Queen's network will be unavailable Sunday, October 29 from 6 - 9 am.

The outage is a result of a border router upgrade and is part of a continued effort to strengthen Queen's network availability, resilience and performance.  

What does this mean for me? 

During the upgrade period, there will be limited or no access to the internet on both wireless and wired networks throughout campus.

If you are on campus, your devices will be unable to access the internet or local network drives and resources during this period. 


Malware: are you at risk?

Malware: are you at risk?

Malware, also known as "malicious software", consists of any program or file that is harmful to a user's device and/or data. It can also sit on your computer to be used by the hacker "in control" of the software. These files and programs can perform many functions, but are typically used to: 


Planned network maintenance Saturday, August 19, 2017

Planned network maintenance Saturday, August 19, 2017.

ITS will be performing network maintenance on Saturday, August 19 beginning at 12 am and lasting until approximately 4 am. This is a continuation of the maintenance that took place on August 13. 

How will this affect me?

This network maintenance will cause outages to various campus resources. You will be affected differently depending on if you are on or off campus during the maintenance window.


Core Network Outage July 29, 2017

Upgrading Queen's core network for availability, resilience and performance

ITS will be performing a core network upgrade resulting in a planned network outage on Saturday, July 29 beginning at 8 pm and continuing to Sunday, July 30 at 6 am. This upgrade is part of a continued effort to strengthen Queen's network availability, resilience and performance. The upgrade includes replacing a large component of Queen's primary routers which ultimately direct the vast majority of campus network traffic.


Increasing Email Security at Queen's

Increasing Email Security Standards at Queen's

The university's email filtering service has been significantly enhanced through the use of Microsoft Advanced Threat Protection (ATP). Combating malware is an ongoing challenge for higher education institutions, which is why Queen's is continuously enhancing security measures in order to better protect our community. Specifically, the Safe Links feature has been enabled across campus inboxes as of June 8, 2017.