ITS

Information Technology Services
Information Technology Services

Creating a new vision for wireless in Stauffer and Douglas Libraries

  • Students using technology in Stauffer Library

    Students using wireless in Stauffer Library.

  • Students in Douglas Library

    Students using wireless in Douglas Library.

  • Students using technology in Stauffer Library

    Students using wireless in Stauffer Library.

As a result of Information Technology Services’ (ITS) vision to provide complete indoor coverage, significant improvements have been made to the overall experience of using wireless in both the Joseph S. Stauffer Library and Douglas Library. The most recent upgrades were a result of wireless traffic monitoring to identify areas that required more coverage and developing an improved environment for end users.

“Douglas and Stauffer Libraries are two of the highest wireless usage locations on campus. Our goal was to ensure both buildings had full coverage and, more specifically, that high density areas were covered by higher density wireless access points, providing the latest 802.11ac wireless standard,” says Ray Pengelly, Manager of Networks and Facilities, ITS - Infrastructure Division.

 

Stauffer now has 68 new high density wireless points throughout the library while 13 existing access points were relocated to cover lower density areas that had no coverage. See diagram below for details.

Douglas was upgraded with 41 new high density access points while 17 existing access points were relocated to cover lower density areas that had no coverage. See diagram below for details.

As part of the recent updates, new higher capacity network switches were also installed to support the higher throughput that the wireless access points require.

This most recent upgrade, combined with previous work done by ITS, will allow better roaming, increased capacity leading to faster connections, increased reliability and greater supports for newer wireless devices.

Access point: a device that allows computers, laptops and handheld devices to connect to a network using wi-fi, sometimes called a wireless router.

Network switches: examine and channel incoming data to a specific output port, in this case the wireless access points.

In order to maximize your wireless experience, follow these helpful tips:

  • Turn off your wireless connection when you’re not using it.  Not only will this extend your battery life, it will also decrease the traffic in high volume areas on campus.
  • Ensure your wireless driver is updated. By ensuring you are running the most up-to-date wireless driver software, your device will be running optimally for quicker performance and reliability.
  • Consider a wired connection to transfer large amounts of data. A wired connection provides more control and security and, depending on the network, can transmit data faster.
  • Limit Bluetooth usage. Devices using Bluetooth share the same frequencies at 2.4 GHz wi-fi.
  • Don’t use your mobile device as a tether or mobile hot spot. Not only does this share the same frequencies as the 2.4 GHz wi-fi, it is also less secure and broadcasts your phone’s location out to many nearby users.

Stauffer Library

Illustration showing wireless coverage on first floor in Stauffer.


 

Douglas Library

Illustration showing wireless coverage in Douglas.

Red = Best
Yellow = Better
Green - Good
White = No coverage.


Having problems connecting on campus?

If you can’t connect to the wireless network or if you are connected but feel there is a problem, let us know! Contact the IT Support Centre (ITSC) by calling 613-533-6666 during business hours or by filling out the Online Help Form.

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