Information Technology Services
Information Technology Services

 Skype for Business logo

Skype for Business is here!

Microsoft's enterprise communication software, Lync, is now Skype for Business. This change will automatically occur through regular Microsoft updates depending on when your computer accepts Windows updates, which began April 14, 2015.

Not to worry! No features or functionality of Lync will be lost. The update is designed to take advantage of the strengths  of both Skype and Lync. Skype for Business offers instant messaging, audio and video calling as well as easy sharing and collaboration for all of your projects.

What changes can users expect?

Global reach from your office

Skype for Business now adds video calling and Skype directory makes it possible to call any Skype user on any device. Queen's users will now be able to expand their collaboration network to communicate both inside and outside of the organization. This is a great advantage, giving students, staff and faculty access to over 300 million Skype users worldwide!

Skype-inspired look

Former Lync users will notice some visual changes in the user interface. A new Skype-inspired layout will allow users to quickly and efficiently navigate the new program. This will consequently allow better and more productive communications, integrating meetings from Outlook, and sharing PowerPoint presentations and other business apps.

This update is currently only available for Windows desktop clients; Mac and mobile users can continue to use Lync as a communication tool. Future changes will also include Microsoft updating Lync to Skype for Business in the Queen's Office 365 Web App. This online change will be an automatic update that will appear for users as Microsoft updates its online software. There is no need to download another application - the change will be a painless, seamless transition!

For tutorials on using the new service, visit the ITS website or for more information regarding the great new features from Skype for Business, please visit the What's Skype for Business? website.

If you currently do not use Lync but would like to try Skype for Business, download the latest version of Lync from Office365. You will receive the Skype for Business update automatically.  As Microsoft continues to roll out updates, users will see Skype for Business appear in their Office suites.