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Caution Urged Regarding New Outlook App

Microsoft has recently released a new Outlook App for iOS and Android devices (formerly known as Acompli.) Feedback from users and reviewers has been very positive in terms of how friendly the user interface is, and how easy it is to use.

However, some questions have been raised about how the security of the app works - for example, where your credentials (NetID and password) are stored should you choose to use it. ITS is actively looking into these concerns, but until the answers to these questions are known,we recommend not using this application at this time.

Please note that the security issues being investigated are specific only to the use of this particular application for iOS and Android devices; there is no impact on the Queen's email service or the upgrade of staff and faculty email accounts to Exchange Online. 

We will provide an update when more information is known about this application.

If you have any questions, please contact the IT Support Centre by calling 613.533.6666 or by filling out the online help form.

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