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Queen's University

Spring 2010Newsletter


About Email Asking You for Your Account NetID and Password


Have you received emails asking you to verify your Queen's NetID account and password? This article explains these emails, called "phishing" (pronounced fishing) attacks, and how to act responsibly if you receive one. An example of one deceptive email to steal passwords is presented with the caution that no one at Queen's will ever ask you for your password in an email! Never reply to these emails.

>> Learn how to handle them and what to do if you have ever replied to them ...



In the Spotlight

Moodle Logo - lower-case m with a graduation capFrom WebCT to Moodle

Following a successful pilot project this fall/winter, Moodle has been chosen as the eventual replacement for WebCT as Queen's online course management system.

>> Learn more about Moodle ...



Security Corner

Selecting Strong Passwords


Why do we need to select strong passwords? This article answers this question while explaining the rationale behind the new requirements for stronger passwords to access the PeopleSoft web application. Learn how to create stronger passwords within the context of current trends to exploit them.

>> Learn why everyone with a Queen's NetID needs to create stronger passwords ...




Tech Tip

How to Change Your Password


Step-by-step instructions illustrate how faculty, staff and students can change their NetID password.

>> Read the four steps and "think about it" ...



Teaching & Learning

Videoconferencing Classroom: Distance Studies Solution


Dr. Laurent Godin, an Associate Professor of Structural
Geology and Tectonics at Queen's University, and his colleagues at
Carleton University, used videoconferencing in a joint Queen's-Carleton
course to enhance the learning experience of their respective students.

>> Read about the challenges and collaborative potential of videoconferencing ...



Queen's Wiki UpgradeWiki image - a navy colored letter X with a circle in the top quadrant to resemble a person standing with arms lifted to the sky, inside a navy circle

The Queen's Wiki was upgraded in January 2010. This article presents a few of the highlights, such as the new Drag and Drop feature for Office 2007 documents and enhanced image browsing. 

>> Read more to learn about these Wiki features ...



Thumbnail of 2010 Horizon Report Cover

2010 Horizon Report


The annual Horizon Report, published by the New Media Consortium and EDUCAUSE, identifies key trends in teaching and learning technologies. Read the article to learn which six technologies have been spotlighted this year, and link to the full report.

>> Learn more about the 2010 Horizon Report ...

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Send Us Your Questions!


Do you have a burning tech question that you've always wanted to ask? Send it to, and your question - and the answer - may be featured in our Tech Tip column in the next ITServices Newsletter!



Don't Be the Last to Know!


Service outages and security issues affect every member of the Queen's community. Many of us look to that one person who always seem to be "in the know" about these and other IT-related news and events (How do they always know this stuff?).  

>> Read this article to find out how you can be "in the know" ...



ITServices Equipment Loans Centralized


All ITServices equipment loans (rental and no charge) are now centralized out of Dupuis Hall, providing one-stop convenience for all equipment needs.  

>> Learn more about equipment loans ...

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