Can your copier keep a secret? Probably not. Across campus there are numerous copiers, printers, scanners, fax machines and multifunction devices (MFDs). Many of these are connected to the network (Internet), and some of them have hard drives which keep copies of all the documents that are processed on them. If these machines are not properly secured on the network, or if they are carelessly disposed of, all of the data on those hard drives (including Personal and Confidential data) is at risk of exposure.
In April 2010, CBS News did an éxposé of the security risks posed by improper disposal of copy machines:
If you operate a networked copier, printer, scanner, fax machine or MFD, there are new installation, configuration and decommissioning guidelines available on the ITServices website to help ensure that Personal and Confidential University data is protected:
At Queen's, most copiers, printers, scanners, fax machines and MFDs with hard drives are acquired (leased) through our enterprise service agreements with the OT Group (Canon) and Seaway Solutions (Xerox). Both the OT Group and Seaway Solutions will ensure that the proper installation, configuration and decommissioning guidelines are followed. To learn more:
If you require additional information or assistance, please contact the IT Support Centre by calling 613.533.6666 or by filling out the online help form.
Return to the Winter 2011 Issue Index
Copyright Queen's University
Kingston, Ontario, Canada K7L 3N6 613.533.2000