ITS

Information Technology Services
Information Technology Services

Delve logoFAQs for Office Delve

ITS has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613.533.6666.


  • Q. How do I disable Office Delve?

    Since Queen's is using Office Delve, you can't turn it off completely, but you can choose not to share your activity.  If you do, your activities and relationships won't be used to personalize the Delve views for others, and you'll not be able to see any documents or people in Delve.

    Instructions for turning off Delve

    Note: it may take up to a week for all changes to take effect

  • Q. Where does Delve draw its content from?

    SharePoint Online and OneDrive for Business are the primary sources of content in Delve, but content in Delve also comes from different content sources across Office 365 such as Exchange Online (email attachments). Although not yet available in Queen's Office 365, Office 365 Video, SharePoint Team Sites and Yammer are also sources.