ITS

Information Technology Services
Information Technology Services

How To Train Your Clutter

 

When it comes to organizing our email, we all have our personal preferences.  But not everyone reads email as soon as it arrives.  Some email is just not as important as others. You want that email; you just don’t have time to look at it right now. It’s not junk, and it’s not trash.

This is where Clutter can help!  Clutter is a feature of Outlook email, both online and in your desktop client. It will appear as a folder in both applications.  

Clutter is designed to recognize low priority email and move it to the Clutter folder.  It learns from your usage patterns. If you leave unopened email in your inbox, Clutter will recognize email from this sender as not being of high importance. Clutter will move email from this sender to the Clutter folder.

 

Training Clutter is easy

Outlook on the Web:

  • If you see an email that was sent to Clutter by mistake, select it and from the top menu select Move to Inbox.
  • If you see an email in your Inbox that you would prefer to be in your Clutter folder, select it and drag it to your Clutter folder

For Outlook 2016 on Windows:

  • If you see an email that was sent to Clutter by mistake, right mouse click on the email and from the flyout menu select Move to Inbox.
  • If you see an email in your Inbox that you would prefer to be in your Clutter folder, right mouse click on the email and from the flyout menu select Move to Clutter.

For Outlook 2016 on Mac

  • If you see an email that was sent to Clutter by mistake, select the email and drag it to your Inbox.
  • If you see an email in your Inbox that you would prefer to be in your Clutter folder, select it and drag it to your Clutter folder Clutter will learn your preferences.

Turn Clutter Off

You can turn Clutter off

  • Log into Office 365 and open the Settings menu (gear icon). 
  • From the My app settings menu select Mail > Automatic processing > Clutter
  • Uncheck the box beside Separate items identified as clutter and click Save.

 

For additional information see: