ITS

Information Technology Services
Information Technology Services

Add or remove a printer on the Queen's Active Directory in Windows 10

Print Service enables Queen's to centralize network printing tasks. Windows computers joined to Active Directory will have network printers managed by ITS. This ensures that the correct print driver is installed on your computer and where appropriate, the default print options are set to Black and White and Duplexing.  These defaults can be changed on your computer.  

Only windows computers joined to Active Directory are able to benefit from Print Service. 

Add a Printer
  1. Open the Start menu
    • Select Settings

    Screen shot illustrating above step

  2. The Settings screen will open
    • Select Devices (Bluetooth, printers, mouse)

    screenshot illustrating above step

  3. The Devices screen will open
    • Select Printers & Scanners
    • Scroll down to the bottom of the page
    • Select Devices and printers

    screenshot illustrating above step

  4. The Devices and Printers screen will open
    • Click the Add a printer button

    screenshot illustrating above step

  5. The Add a device screen will open
    • The window will be populated with the devices that windows has located
    • Click The printer that I want isn't listed button
    • Click the Next button

    screenshot illustrating above step

  6. The Find a printer by other options screen will open
    • Select Find a printer in the directory, based on location or feature
    • Click the Next button

    screenshot illustrating above step

  7. The Find Printers screen will open
    • From the In: drop down menu select Entire Directory
    • Select the Printers tab
    • In the Name: field begin entering the name of the printer
    • Click the Find Now button

    screenshot illustrating above step

  8. The Search results portion of the screen will be populated
    • Note that the data can be sorted by the column headings
    • Click the Name column heading to sort the list by Name. 
    • Scroll down until you find the printer you are looking for
    • Select the printer name
    • Click the OK button

    screenshot illustrating above step

  9. The You've successfully added <printer name> screen will open
    • Note that the driver that was used is identified
    • Click the Next button

    screenshot illustrating above step

  10. The You've successfully added .... screen will open
    • You have the option to set as the default printer.  Note:  not all version of windows have this option.
    • If you choose not to set this as your default, when you need to use it you will be able to select it from your software
    • You have the option to Print a test page.  This confirms that you have the right printer and the correct driver
    • Click the Finish button

    screenshot illustrating above step

Remove a Printer
  1. To Remove the Printer open the Devices and Printers screen (follow steps 1, 2 and 3)
    • Select the Printer
    • Click the Remove device button

    screenshot illustrating above step

Last Updated: July 24, 2017