Information Technology Services
Information Technology Services

Mac OS 10.13 High Sierra Testing Results

The following table summarizes the results of ITS testing of High Sierra (10.13) Operating System against university services and supported software.  This table will continue be updated as information continues to be gathered.

Apple File System

  • When installing macOS High Sierra, the new, much more modern file system is implemented as the new default, replacing the old HFS+ file system.
  • APFS is a 64-bit file system that is optimized for modern storage like solid state drives
  • it is easily adaptable to future storage technologies.
  • APFS is safe and secure, offering crash protection, safe document saves, stable snapshots, simplified backups, and native encryption.
  • It is more responsive than HFS+, with instant file and directory cloning, fast directory sizing, high performance parallelized metadata operations, and sparse file writes.
  • it is a significant improvement over HFS+ that's going to introduce better performance in the form of simple encryption, faster file transfers, and more.

Please Note: Updating the file system of an operating system can be a complicated and time consuming procedure. Often it is best to wait until the Operating System is live for a few weeks to determine if significant bugs exist within the software. Please contact the ITSC if you have any questions about upgrading.


  • Mac OS High Sierra is compatible with all Macs that can run macOS Sierra
  • 2009 AND LATER
    • iMac (Late 2009)
    • MacBook (Late 2009)
  • 2010 AND LATER
    • MacBook Air (Late 2010)
    • MacBook Pro (Mid 2010)
    • Mac mini (Mid 2010)
    • Mac Pro (Mid 2010)


Windows Services



Active Directory



Windows File Service

Passed. mapped drive to smb:// with Cisco Any Conect VPN.

Adobe Software

Adobe Reader

 Installed and open PDF file.

Basic testing only. Note: V2017.012.20093 officially only supports: Mac OS X v10.9, 10.10, 10.11* or 10.12

Adobe Acrobat Pro



Adobe Flash Player


Antivirus Software

System Center Endpoint Protection (SCEP)

Not  supported by vendor, but works in testing. 

  • Installation reports that it is not supported
  • Installation report shows that install failed
  • User needs to add system Extension exception for it to work (see notes).
Current version of SCEP v4.5.27.1 officially supports OS X 10.6 to 10.12.
User are warned that version is not supported for OS X 10.13, but can continue.

The following message is presented after installation:

System Extension blocked
A program tried to load new system extension(s) signed by 
"ESET, spool. s r.o.".  If you want to enable these extensions, open Security & Privacy System Preferences.

User needs to follow the instructions and then press OK to clear the Alert.

Upon completion of installation: Installer reports "Installation failed. Contact manufacturer for assistance."

But it did install, and next login will launch correctly and do updates.

Internet Browsers



Using Safari V11.0 (13604.

Google Chrome


Download from



Download from

Microsoft Office

Office 2011 - Not supported - Please upgrade to Office 2016 prior to updating and remove Office 2011.

Word 2011

Not supported.


Excel 2011

Not supported.


Outlook 2011

Not supported.


PowerPoint 2011

Not supported.


Skype for Business (Lync)

Installed with Office 2016.


Office 365 ProPlus

  • This is the subscription version of Office 2016 as downloaded in Office 365. This is meant for personally owned computers only.

Office 2016

  • Downloaded from MyQueen'sU.  This is meant for university owned computers.




OneDrive for Business



Connectivity Software

Cisco AnyConnect VPN Client


Tested with

downloaded V3. from
installation has an expired certificate.
(workaround: accept the certificate to install).

Remote Gateway via Remote Desktop Protocol ( RDP/RDG )


 installed from Apple Store, and configured for RDG

​tested connection to terminal server.

Wireless connectivity


Administrative Software



 Tested access to myHR from off campus using

Admin PS not tested yet.

Using Safari V11.0 (13604.
Applications / Services


Passed. See notes.

Test Web UI using Safari V11.0 (13604.
and Xythos Drive V1.7.17758 required. Upgrade Xythos drive client before updating OS.

Tivoli Storage Manager (TSM)

Not tested.

Users need to migrate to WFS or use OneDrive for backups.

Queen's Wiki


Using Safari V11.0 (13604.



Outlook Web App


Using Safari V11.0 (13604.

Java 8







Last Updated: November 13, 2017