ITS

Information Technology Services
Information Technology Services

Research Network Access (ORION) 

The Ontario Research and Innovation Optical Network (ORION) is an ultra high-speed fibre optic network that connects Ontario's research and education institutions to one another, and to partners and colleagues throughout Canada and around the world.

Getting Started

Who Can Have It?

  • All members of the University may use the service. Internet use on the University campus will automatically use ORION when accessing a site at another organization connected to ORION or one of its partner networks.
  • Specialized data network facilities, such as private multi-site virtual LANs and dedicated optical wavelength paths are also available to support research and education projects.

Are there any costs?

  • There is no cost passed on for normal use.
  • Specialized facilities are priced case by case.

How Do I Get It?

  • Visit http://orion.on.ca/ 
  • Contact Hugh Flemington, Coordinator Campus Networks, at 613-533-3365 for consultation on specialized data network facilities.

Additional Information

Hardware required for this service:

  • an ethernet interface (wired, wireless), OR
  • an optical data interface

Software required for this service:

  • TCP/IP protocol support, included in most operating systems
  • software to support the specific use, e.g., web browser, file transfer program

Availability

  • The targeted availability of this service is twenty-four hours a day, seven days a week (24x7).
  • Users of the service should expect occasional but infrequent service interruptions or slowdowns, both planned and unplanned.
  • Where it is necessary to schedule system maintenance that necessitates a service outage, ITServices will do this outside of regular business hours whenever possible.
  • Please check the ITServices Notification page for information about unplanned service outages.
  • Standard Hours of Operation

Service Level Objective

Please see the links below for Service Level Objectives:

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

Help & Support

Contact the IT Support Centre by calling 613.533.6666 during regular business hours  or by filling out the online  help form