Information Technology Services
Information Technology Services

Departmental Training

ITS offers two types of fee-based training to departments on campus: On Demand, and Customized. Departmental training is subject to availability of the computer lab and an instructor.

On Demand Training

ITS offers a variety of workshops free of charge to staff and faculty members at Queen's. Topics include instruction in some of our enterprise services (for example, WebPublish), as well as elements of the Microsoft Office Suite (such as Word and Excel). To see our current course catalogue, go to the ITS Workshop Registration site. You will need to log in with your NetID and password.

If you would like ITS to schedule an on demand offering of one of these workshops specifically for your department, this can be arranged for a fee by contacting Please see the Fees section below for details on cost. Departments may combine subjects to suit their training needs.

Customized Training

If you desire instruction in a topic that is not part of our roster of free workshop offerings, ITS may be able to develop and deliver that content for a fee. To learn more, contact Please see the Fees section below for details on cost.


ITS provisions departmental training in the Faculty & Staff Learning Facility's computer lab at B176 Mackintosh-Corry Hall. It is equipped with 12 computer stations, plus one instructor podium.


On demand and customized training delivery rates are as follows:

  • $200 for an hour long session, plus
  • $150 for every additional hour or part thereof.

Development of custom content is billed at ITS standard Project Labour Rate.

Fees are payable via Queen's Account Code.

Help & Support

For information on departmental training at Queen's, please contact the ITS Training & Education Office at