ITS

Information Technology Services
Information Technology Services

Availability

Our objective for most enterprise ITS services is 99.8% availability, including planned and unplanned disruptions of the service.

Users should expect occasional but infrequent service interruptions or slowdowns, both planned and unplanned.  Where it is necessary to schedule system maintenance that necessitates a service outage, ITS will do this outside of regular business hours whenever possible.  Regular security patching may also occur. 

Please check the ITS Notification page for information about unplanned service outages. See also our Standard Hours of Operation.