New Services and Other Service Changes
Please consult this page for at-a-glance information about the introduction of new services, services that have undergone significant changes, and services that have been retired.
For minor services changes, visit our main Services page to see services that were previously offered on an ad hoc basis but are now available to the entire Queen's community, services for which new web pages have been created, and services that have had their web content updated.
|Service Name||Brief Description||Date|
|onQ Course Management System||OnQ is Queen's University's enterprise learning management system, built in the Brightspace/Desire2learn environment that many students are already familiar with, both at Queen's and at other institutions. It can be used to deliver academic courses on the Web or to supplement face-to-face instruction. It can also be used for collaborative research and project-based group work||September 2015|
|Microsoft Office 365 ProPlus||Now that faculty and staff have been upgraded to Office 365 for their email and calendar, Queen's is able to offer MS Office 365 ProPlus suite, at no charge to the user. The Suite includes Word, Excel, PowerPoint, Outlook, Access and other complimentary software. Each individual is allowed up to five installations of the software to their personal computers and devices for free. Versions are available for PC, Mac, Windows 8 tablet, Windows RT devices, iPad and smartphones. Their license will continue until they leave Queen's.||April 2015|
|Lynda.com||lynda.com, the popular training website for software, technology, business and creative skills, is now available to all staff, faculty and students at Queen's as part of a three-year pilot project sponsored by ITS, Human Resources, Queen's School of Business, the Faculty of Engineering and Applied Science and the Library.||April 2015|
|Virtual Private Network (VPN)||Queen's ITS is now offering VPN services to remotely access resources that are only accessible on campus.||March 2015|
|Email and Calendar Service (Microsoft Office 365)||Faculty and Staff were upgraded to Microsoft Office 365 - a web-based suite of software from Microsoft that offers secure, anytime, anywhere access to email and calendars.||February 2015|
|Microsoft OneDrive for Business||All Students, Faculty and Staff were licenced for Microsoft OneDrive for Business, a suite of software from Microsoft that offers secure, anytime, anywhere access to file storage and sharing, and Office Online apps.||December 2014|
|Email and Calendar Service (Microsoft Office 365) for Graduate Students||Graduate students were migrated to Microsoft Office 365 - a web-based suite of software from Microsoft that offers secure, anytime, anywhere access to email and calendars.||October 2014|
|Student Class Schedules in Office 365||
ITS worked with the AMS to launch a calendar subscription service that allows students to view their class schedules from SOLUS in their calendars using an iCal feed available in MyQueen'sU.
|Microsoft Office 365 ProPlus||All Queen's students are licenced to download the entire Office 365 ProPlus suite. Students are allowed up to five installations of the software to their personal computers and devices for free. Versions are available for PC, Mac, Windows 8 tablet, Windows RT devices, iPad and smartphones. Their licence will continue until they leave Queen's.||January 2014|
|Email for Alumni||ITS partnered with the Office of Advancement to provide email service for alumni. Alumni will be provisioned with Microsoft Office 365 email accounts, and will continue to be able to use their @queensu.ca addresses.||October 2013|
|Web Accessibility Compliance Auditing||
ITS worked with the Accessibility Hub on an initiative to provide accessibility auditing for Queen's websites in order to help website owners gauge their level of readiness for meeting the legislative requirements of the Accessibility for Ontarians with Disabilities Act (AODA).
|Microsoft Lync||Microsoft Lync is available to Exchange and Office 365 users and can be used for instant messaging, video conferencing and voice communication.||September 2013|
|Email and Calendar Service (Microsoft Office 365)||All undergraduate students were migrated to Microsoft Office 365 - a web-based suite of software from Microsoft that offers secure, anytime, anywhere access to email and calendars.||January 2013|
|Service Name||Nature of Change||URL||Date|
|Graduate Student Email and Calendar Service||Graduate and professional students moved to the Office 365 email and calendar service that was already being used by Queen's undergraduate students.||Migration Notice||October 2014|
|Ubiquitous Wireless Coverage||ITS is working hard to provide wireless internet access everywhere on campus, for both indoor and outside spaces.||
Update on Wireless Expansion (December 2013)
|MyQueen'sU||ITS, in partnership with University Marketing & Communications, launched an updated MyQueen'sU to make it a more robust source of news, information and events for the Queen's Community.||MyQueen'sU Announcement||June 3, 2014|
|Moodle||Upgraded to v2.4.6 to add functionality and make us consistent with the currently supported version of the software.||November 13, 2013|
|Service Name||Alternative||Retirement Date|
|Post Email Service||The @post email service was phased out to prepare for the decommission of "Post" server hardware, which was installed in 2004 and well past its end of life.||August 1, 2014|
Updated 30 March 2015