ITS

Queen's University
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Information Technology Services
Information Technology Services

Queen's Standard Configuration Image - Dell

The Queen's image includes:

  • Windows 10 Education ver 1607
  • Microsoft Office 2016, 32-bit
  • Microsoft OneDrive Next-Generation Sync Client
  • Adobe Reader DC
  • Mozilla Firefox
  • Google Chrome
  • The option to join our Active Directory (AD) domain
  • BitLocker encryption is enabled if you join AD
    ** If you choose not to join AD and instead setup as a Workgroup, please visit our Encryption Service page to ensure your data is protected

By choosing the Queen's image you avoid most of the trial software that usually ships with Dell computers and instead get the latest version of Queen's supported software.

Security Best Practices

By joining AD your are following the ITS best practice for the security of your computer. For complete details on our AD service please visit our Active Directory (AD) service page. In addition to the benefits received by joining AD, the Queen's image includes these additional security features to help secure your computer:

  • Users log in as standard users, not administrators (helps protect against phishing, malware, and ransomware attacks)
  • ITS manages the administrative options
    ** Departmental admin access may be available upon request
  • System Center Configuration Manager (SCCM) is included and manages your antivirus and Windows Updates
  • BitLocker Encryption is enabled by default and your recovery key is securely backed up in AD
Privacy Settings

The Queen's image comes with many of the privacy options disabled by default. These can all be re-enabled to suit your needs with the exception of Cortana.

Cortana

The Queen's image is built on Windows 10 Education which has completely disabled Cortana.

Default Privacy Options

By default, ITS has disabled a number of the default privacy options. These include:

  • Advertising ID
  • Send writing info to Microsoft
  • Search online and include web results
  • Speech, inking, & typing - "Get to know me" feature
  • Location service
  • Sync with Devices

For more information on all Windows 10 Privacy settings please visit Microsoft's Windows 10 Privacy page.

Setting Up Your System When It Arrives

Requirements:

  • Access to a physical LAN connection
    ** If you know that you are in a building/office that uses a non-standard network setup (Static IP, Firewall, etc) please call the IT Support Centre at x36666 before proceeding, or configure as a Workgroup computer, joining the network (and AD if desired) after the build.
  • XPS Laptops without an Ethernet port will require a USB-C Ethernet dongle ( Dell Part# : 470-ABND - purchased separately)
  1. Once the computer arrives and you plug it in and turn it on, you will be presented with the following screen asking you to hibernate. Follow the instructions and press Enter to hibernate.
    • Press the Enter key on your keyboard to hibernate the computer
    • As soon as the computer hibernates (lights should go off or start pulsing), press the power button to resume
    • The build process will continue as soon as the computer is powered back on

    screen shot illustrating above step

  2. When your computer resumes you will see the Queen's University User Details Form with a warning box overlaid. Do not turn off your computer during this setup sequence:
    • Do not power off this PC before completing the Queen's University User Details Form
    • If you are having difficulty call the IT support Centre at 613.533.6666 (36666)
    • Click the OK button to continue.

    screen shot illustrating above step

  3. After you click the OK button, you will be able to fill out the form with your information

    *NOTE* - If your department is not using AD, or you are in a building/office that uses a non-standard network setup (Static IP, Firewall, etc) you must uncheck the "Join Computer to Active Directory" option.  You will then be presented with fields to set a local administrator username and password. These will be used in step 8.  The computer can be added to AD following the build.  ITS recommends using AD so if you would like to get more information on how to join please call the IT Support Centre at 613-533-6666.

    • By default, the Join Computer to Active Directory is checked
    • Complete the rest of the form
    • Click the Continue button

    screen shot illustrating above step

  4. The Summary screen will open
    • Verify that your information is correct.
    • When ready click the Yes button

    screen shot illustrating above step

  5. Another dialog box will open explaining that the remainder of the setup process will now continue and your computer will restart again.
    • Click the OK button to proceed

    screen shot illustrating above step

  6. The Installation Progress screen will open
    • After the installation is complete your computer will restart and finish the setup process

    screen shot illustrating above step

  7. When the setup process is complete you will see the Windows 10 logon screen.
    • If you joined your computer to AD you will need to press CTRL+ALT+DEL and then login with your Queen's NetID and password.
    • If you encounter any problems when trying to login, please call the IT Support Centre at 613-533-6666

    screen shot illustrating above step

  8. When the setup process is complete you will see the Windows 10 logon screen.
    • If you chose not to join to AD you will need to click the mouse button and then enter the username and password you created in Step 3
    • If you encounter any problems when trying to login, please call the IT Support Centre at 613-533-6666

    screen shot illustrating above step

  9. After you enter your credentials and log in you will see the profile setup screen below
    • Login will continue

    screen shot illustrating above step

  10. After a few minutes you will be brought to your desktop and will be ready to start using your computer!
    • Click the Start button in the lower left corner to open your software.

    screen shot illustrating above step