Information Technology Services
Information Technology Services

Adding an ActiveSync Enabled Account on Your BlackBerry 10 Smartphone

Please follow these instructions to add an ActiveSync enabled Queen's email account to your BlackBerry 10.

  1. While viewing the Home screen, swipe down from the top of the screen
  2. Select Settings > Accounts
    • If this is your first account, select the Advanced icon advanced icon  that appears along the bottom toolbar.
    • If you have other accounts already, select Add Account followed by selecting Advanced
  3. Select Microsoft Exchange ActiveSync from the Advanced Setup options (for all ActiveSync based accounts regardless of mail platform)
  4. Enter in the required information, which includes:
    • Domain -
    • Username - your NetID
    • Email Address - your
    • Password - your NetID password
    • Server Address -
    • Port (443 by default) - leave at 443

    Note: optional fields include Description, toggles for SSL, VPN, and Push, as well as the Sync Timeframe.

  5. Tap Next to finish configuring the account, and then tap Done.

That's it! You should now have a BlackBerry 10 smartphone configured with work email via Microsoft Exchange ActiveSync.