Please enable javascript to view this page in its intended format.

Queen's University
 

Adding a BlackBerry to the Queens Blackberry Enterprise Server (BES) for Faculty and Staff 

 

Note:  BlackBerry 10 phones need to be configured for Active Sync in order to access Queen's email.

 

Device Configuration Steps – Warning:  the following screen captures may not accurately reflect your device due to variations in provider (ie; Telus, Bell, Rogers) modifications to the operating system.  If you need assistance finding Enterprise Activation settings on your device please consult your provider.

 

 

 

  1. Fill out the form at https://www.queensu.ca/itrack/ITS/bes.php
    • You will get a confirmation of your new BES account and activation key including how to setup your BlackBerry for Enterprise Activation
  2. On your BlackBerry 
    • Select Options
    bb_Options.png
  3. The Options menu will open 
    • Select Device
    device_bb.png
  4. The Device menu will open 
    • Select Advanced System Settings
    advanced_system.png
  5. The Advanced System Settings screen will open
    • Select Enterprise Activation
    Enterprise.png
  6. The Enterprise Activation screen will open 
    • text
    activate.png
  7. The Enterprise Activation screen will open
    • Enter your full NetID@queensu.ca email address
    • Enter the activation password you were sent upon confirmation of account creation  (see Step 1)
    • Click Activate
    registerbb.png
  8. The Activating your netid@queensu.ca will be displayed 
    • The status of your activation will be displayed on this screen
    registeringBB.png
  9. Once complete you will see the Activation complete screen 
    • Click the OK button
    registeredbb.png
  10. The Restart is required screen will open
    • Click Restart Now
    restart.png
  11. Once the Restart is complete you will see the Messages folder displayed
    • You email in now in the Messages folder which will contain most communication on the BlackBerry.
    • There is also an icon that looks identical but is named Desktop.  That will contain only your email.
    finished.png

Kingston, Ontario, Canada K7L 3N6 613.533.2000