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» Queensu Services Testing Results

Queens University Services that have been tested with Tablets and Handheld Devices

Service	Tablet and OS Version	Application Using Service (eg Safari, specific mail client, etc)	Pass/Fail	Recommended?	Notes
Webmail	iPad2, iOS5	Safari	Fail		reading was fine when composing a new message, there was difficulty with getting focus on the text fields
Oracle Calendar	iPad2, iOS5	Safari	Pass		not much worse than using ocal web interface on a non-tablet
Oracle Calendar	iPad2, iOS5	stock calendar tool	Fail		won't connect
Webmail	Bold 9700, BB OS 6.00.615 (Bell)	BB Browser	Pass	N	Non-mobile site Logged in, composed message and sent Reading messages and switching folders worked Non-mobile, clunky interface
Mail	Bold 9700, BB OS 6.00.615 (Bell)	BB BIS Email	Pass	Y	Works for sending/receiving email One minor issue: Does not sync reads from server
QShare	Bold 9700, BB OS 6.00.615 (Bell)	BB Browser	Fail	N	Non-mobile site Could login and view files If folder list is longer than one page, cannot scroll down Files/folders need double-click to open. Cannot double-click, therefore to open you must check the item, then choose "More Options" from menu bar and choose "Open" Tried uploading a file from the device but got an upload error
Remote Desktop	Bold 9700, BB OS 6.00.615 (Bell)	No Native App	Fail	N	Not natively supported
Active Directory	Bold 9700, BB OS 6.00.615 (Bell)	No Native App	Fail	N	Not natively supported
Footprints	Bold 9700, BB OS 6.00.615 (Bell)	BB Browser	Pass	N	Non-mobile site Get a message indicating that we are not licensed for Footprints Mobile and will be using an unsupported interface With a lot of fancy clicking and zooming I was able to create, edit and view an issue. Basic functionally seems to work, but very non-user friendly
Moodle	Bold 9700, BB OS 6.00.615 (Bell)	BB Browser	Pass	N	Non-mobile site Was able to access a course, and view/edit content Basic functionality seems to work, but very non-user friendly
Wireless	Bold 9700, BB OS 6.00.615 (Bell)	BB OS	Pass	Y	Both SSIDs queensu and QueensuSecure_WPA2 will connect QueensuSecure_WPA2 needs to be setup manually - including authentication method and certificate
Wiki	iPad2, iOS5	Safari	Pass	N	Reading pages is fine. Writing is ok but text manipulation (cut, copy, paste) is more cumbersome than keyboard+mouse
Exchange Email	Toshiba AT100	Native email client app	Pass	Y	Easy to configure Easy to use Easy to navigate mailbox folders Easy to create, move, delete and manage email messages Simple interface Email client does not have Global Address book embedded I need to do more testing Native Calendar synced once Exchange account was configured and you enabled Sync. Has options to increase/decrease font size Calendar and Contacts sync quickly and easily Concern: When creating a new email message you don't have access to your Contacts. To do this you must start in Contacts however this is very easy to do.
Exchange Calendar	Toshiba AT100	Native Calendar app	Pass	Y	Easy to use Works well Allows you to edit the details of a calendar entry Easy to navigate to days, weeks or months Allows for multiple calendars Calendar entry creation is easy, clean and has a good layout Allows you to invite guests and searches queensu.ca even if the recipient isn't in your Contacts. Excellent feature!
Exchange Contacts Global Address book(Queensu.ca) Personal Outlook Contacts	Toshiba AT100	Native Contacts app	Pass	Y	Simple and easy to use Allows you to search queensu.ca for contacts not in your contacts list Allows you to search partial name Easy to create new email message to a recipient Easy to edit contact entries Easy to Add an address to your contacts Can merge multiple account contacts e.g. (Gmail & queensu.ca)
Webmail.queensu.ca	Toshiba AT100	Native Browser	Pass	Y	Basic functions worked fine, reading, composing, sending & moving messages all worked. Allows pinch & push to re-size screen.
qwa.queensu.ca	Toshiba AT100	Native Browser	Pass	Y	Appearance is clean and easy to use Folders are not listed in main display because it forces you to use the Light version, they are however available using the Pull Down menu. Creating new messages is easy Moving messages is easy Deleting messages is easy
Wireless	Toshiba AT100	Android 3.2	Pass	Y	WPA2 worked fine, Queensu worked fine, Eduroam was very moody and needs more testing. I tried again March 29/12, Eduroam is still moody and wouldn't connect.
Bomgar Support Receiver	Toshiba AT100	Android 3.2	Fail	N	OS not supported
Oracle Calendar	Toshiba AT100	Native Browser	Pass	Y	Works Allows you to use your calendar View is clean and easy to see/use Allows you to accept/decline meeting invites
Remote Desktop	Toshiba AT100	2X Client	Pass	N	Works but is clumsy and difficult to use but would work in a pinch
wiki	Toshiba AT100	Native Browser	Pass	Y	Works well enough to read and certainly create wiki entries but is only recommended to create simple short wiki entries. Display is clean and easy to use Navigating is easy as long as you keep it simple
QShare	Toshiba AT100	Native Browser	Fail	N	Painful to navigate without double click Icon menu is not accessible because the layout is clumsy
iTrack	Toshiba AT100	Native Browser	Fail	N	Only works well enough to allow you to read iTrack issues, very difficult to navigate and update issues
Webmai	iPad2, iOS5	Safari	Pass	N	Reading worked as expected. Tabbing between fields while composing was unpredictable. When typing in the body the screen jumps such that you cannot see the message you are composing
Mail	iPad2, iOS5	Built-in client	Pass	Y	Reading, writing and sorting mail are all excellent.
Remote Desktop	iPad2, iOS5	RDesktop app	Pass	Y	Easy to set up and use. Responsive and clean design.
QShare	iPad2, iOS5	Safari	Fail	N	Navigating QShare is a bit more difficult without double click. Can only view documents - cannot upload or download anything.
Wireless	iPad2, iOS5	iOS5	Pass	Y	Easy to set up and use. All three SSIDs worked well.
Wireless	Galaxy / Android 3.1	Android 3.1	Pass	Y	Easy to set up and use. All three SSIDs worked well.
Mail	Galaxy/ Android 3.1	Built-in Client	Pass	Y	Reading, writing and sorting mail are all excellent (using IMAP against the mail.queensu.ca server)

Kingston, Ontario, Canada K7L 3N6 613.533.2000