Information Technology Services
Information Technology Services

FAQs for Telephone Services - VoIP

ITS has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613-533-6666.

Q. My phone keeps locking, how do I turn that feature off?
ITS has temporarily suspended this feature. If your phone is still locking then simply hold down 1-3-0 on your numeric keypad on your Skype for Business phone for 5 seconds. Your phone will reboot. Once the reboot is completed, the lock feature should be disabled.