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Queen's University
 

Telephone Services

 

With the increased use of digital equipment used in the teaching process, it can be confusing trying to keep up with the quickly changing technologies. There are a number of classrooms on campus that have a wide range of A/V equipment in them, ranging from TVs and VCRs, to Data projectors for PowerPoint presentations.

Getting Started

Who Can Have It?

  • Queen's faculty and staff can request new service or changes to existing service through their ITAdmin Rep .

 

Are there any costs?

Additional Information

Services available include:

Availability

  • Hours of operation are from Monday-Friday 8:30 a.m. to 4:30 p.m (except holidays)
  • Telephone programming changes are completed within 3  working days.
  • Physical changes (moves, installs, disconnects) are completed within 5 working days.

Service Level Objective

Please see the links below for Service Level Objectives:

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

 

Help & Support

 

Training:

  • Departmental or individual training sessions are available upon request.
  • If you have any questions, call 32001.

Kingston, Ontario, Canada K7L 3N6 613.533.2000