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Queen's University

Off-Premises Queen's Telephone Service


Locations that are not directly connected to a Queen’s campus (Main, West or Innovation Park) are referred to as ‘off-premise’.


Queen’s departments that move to off-premise office space in Kingston will continue to receive Queen’s telephone services provided by ITServices.


The telephone service will allow the department to:

  • Keep their Queen’s 613-533-xxxx and 7xxxx telephone numbers
  • Continue to use Queen’s voicemail system
  • Continue to use 5 digit dialling
  • Continue to use system features such as forward, conference & ring again
  • Receive support from ITServices

Getting Started


  • Queen’s departments in Kingston. Inquiries and orders should be placed through the ITAdmin Rep.

Additional Information:

  • Services are provided using third party telecommunications providers. Lead times for installation and repair may be longer than for comparable on-campus services.
  • Selection of telephone sets may be limited by available circuit quality.



  • Regular campus rates for telephone services apply. In addition, there will be monthly charges for connecting the off-premise location to the campus networks. Please refer to our page on Service Fees for details.


  • Allows access to same set of features that are available to telephone services located on-premise.

Help & Support

Kingston, Ontario, Canada K7L 3N6 613.533.2000