Please enable javascript to view this page in its intended format.

Queen's University

WebPublish Service Definition

WebPublish is a tool that can be used by Queen’s University Departments to create and edit websites.

Advantages of WebPublish:

  • It's easy to keep the Queen's look and feel, while still maintaining a site that's unique to your department.
  • No web development skills are required to use WebPublish.
  • Sites look clean and professional because style templates are built-in.
  • Training to use WebPublish is offered at no cost, through regular ITServices workshops.
  • Dedicated ITServices staff members are available to answer support questions.
  • Online documentation specific to the Queen's environment is provided.
  • Site administration is flexible - multiple levels of access or only a single contributor.
  • WebPublish meets Queen's Web Standards for Accessibility.
  • WebPublish is a free service for eligible groups.


Additional information about the WebPublish service can be found on the  Queen's Web Content Management System  page of the main Queen's University website.

Getting Started

Who Can Have It?

  • Any department or faculty within Queen's University is entitled to a WebPublish account.
  • Some interdepartmental initiatives are eligible for the service, at the discretion of ITServices and Queen's Marketing.  If you are uncertain as to whether your group qualifies for a WebPublish account, please use the WebPublish Help Form.


Are There Any Costs?

  • The basic service is free of charge for eligible groups. 
  • Additional storage space is available (fees may apply).


How Do I Get It?

  • Your ITAdmin Rep can request an account by using the  WebPublish Help Form.
  • The designated site owner need not be the ITAdmin Rep, but must be a full-time staff or faculty member.


How Do I Transfer Ownership of a Site / What if the Designated Site Owner Leaves the Department?

  • If you are the site owner and plan to leave your department, you should email and designate a new site owner.
  • If the designated site owner has left the department without transferring ownership of the site, the department head or ITAdmin Rep can email and designate a new site owner.
  • The designated site owners must be a full-time staff or faculty member.


How Do I Discontinue It?

  • The department head, ITAdmin Rep or designated site owner may request the deactivation of their WebPublish site by emailing
  • Deactivated WebPublish sites are retained for a period of 6 months.


Storage Quota

  • WebPublish accounts have a soft cap of 25 GB.
  • If your account exceeds this quota, your site will not be affected. However, you will be contacted by ITServices to arrange for additional storage (fees may apply).

Additional Information

Legacy WebPublish

  • All WebPublish sites provisioned before late April 2013 were created in what is now the legacy version of WebPublish. Legacy WebPublish sites will continue to be supported until August 31, 2015.


How Do I Know Which Version My Department is Using?

  • Log into the area where you create and edit the content of your site.
  • If the URL of the editing environment starts with "", you are using Legacy WebPublish.
  • If your editing environment URL starts "", you are using the most recent version of WebPublish.



  • WebPublish meets Queen's Web Standards for Accessibility.


Unsupported WebPublish Content

  • Some types of web content, such as web applications, are not supported in WebPublish. Because of this, WebPublish site owners are eligible for 50MB of hosted web space.
  • The department head, ITAdmin Rep or designated site owner may request an apps area.
  • See the Departmental Web Space page for server specifications.



  • Previous versions of pages are saved in the WebPublish system and can be restored by the end user.
  • However, some content, such as assets and deleted pages, can only be restored by ITServices, If the deleted/modified content has been on the server for at least 24 hours, and if the request to restore content is made within 10 calendar days of the deletion/modification of the content, the content can be restored. Requests for the restoration of content can be made by using the WebPublish Help Form.


  • The targeted availability of this service is twenty-four hours a day, seven days a week (24x7).
  • Users of the service should expect occasional but infrequent service interruptions or slowdowns, both planned and unplanned. Please check the ITServices Notification page for information about unplanned service outages.
  • Where it is necessary to schedule system maintenance that necessitates a service outage, ITServices will do this outside of regular business hours whenever possible.

    Governing IT Policies

    Users of this service are governed by the following policies. Failure to comply may result, at a minimum, with suspension of service:

    Help & Support


    Regularly scheduled training sessions are available to learn WebPublish. To view upcoming training sessions please visit the  ITServices Workshop Registration page.  

    Kingston, Ontario, Canada K7L 3N6 613.533.2000