Queen's Wiki

The Queen's Wiki is an online collaboration tool that allows users to create, share and publish content to the web. Wiki spaces can be setup for courses, departments and cross-departmental projects. The administrator(s) of each space can add users and manage access to the space.

Getting Started

Who Can Have It?

• All Queen's staff, faculty, departments, and students are eligible for a wiki space.

How Do I Get It?

• Go to wiki.queensu.ca

Group Wiki Spaces:

• Departmental and course Wiki spaces can be requested by full-time continuing faculty and staff members. Please submit a Wiki Space Request.

Personal Wiki Spaces:

• After logging into the Wiki, you can create your own personal space. Please see the Personal Space Setup instructions.

Additional Information

• For more information on the use of the Queen's Wiki, please read the  Wiki Service Definition

Availability

• The targeted availability of this service is twenty-four hours a day, seven days a week (24x7).
• Users of the service should expect occasional but infrequent service interruptions or slowdowns, both planned and unplanned.
• Where it is necessary to schedule system maintenance that necessitates a service outage, ITS will do this outside of regular business hours whenever possible.
• Please check the ITS Notification page for information about unplanned service outages.
• Standard Hours of Operation

Service Level Objective

Please see the links below for Service Level Objectives:

• Backup, Recovery, Archiving and Retention
• Facilities Management Page
• Service Interruption and Restoration

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

• Electronic Information Security Policy Framework
• Intellectual Property  - QUFA Collective Agreement,  Article 16
• Copyright

Help & Support

• Wiki FAQs
• Documentation
• Please contact the IT Support Centre at 613.533.6666 or fill out an Online Help Form.