On December 4, 2012, ITServices Enhanced Streaming Service went into production. Documentation about this service can now be found on the ITServices website:
ITServices is implementing a new "front end" for our streaming service that will make it easier for users to manage content in a variety of ways:
The go-live date for the new service is scheduled for December 4, 2012. This date was chosen to ensure that there will be no service changes during fall classes, and to give instructors an opportunity to familiarize themselves with the new service before classes resume in January 2013.
Prior to go-live, users will be able to get comfortable with the new service in a number of ways:
In order to implement the enhanced streaming service, current streaming content must be migrated to a new server. ITServices will be managing this process to minimize end user impact as much as possible:
When the enhanced streaming service goes into production on December 4, all content on the current system will be "frozen" but will continue to be viewable. This means that any links to content on the current streaming server will continue to work for an interim period. Links to content on the current streaming server will no longer function after the 2012/2013 academic year. Users will be notified well in advance of this change and support will be available on how to update these links to point to the new server.
Three different account types exist for the current streaming service: Personal, Course, and Departmental. With the enhanced streaming service, Course accounts will be eliminated. This is because in most instances, the instructor of an academic course is the owner of the course content, and thus that course content should reside in the instructor's Personal account.
If you have any questions about this project, please email firstname.lastname@example.org.
Updated 14 December 2012