Master of Science in Healthcare Quality

Master of Science in Healthcare Quality

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Courses

The Master of Science in Healthcare Quality degree program will be delivered on a part time basis over two years by an interdisciplinary team from the Faculties of Health Science, Law, and Engineering as well as the Schools of Business and Policy Studies at Queen’s University. This team of experts in the areas of quality, risk and safety will provide learners with a unique opportunity to link theoretical foundations with practical application. Courses will primarily be offered online, but students will be expected to attend two, one-week intensive on campus sessions. The first of these sessions will be in August of year one, and the second will be August of year two (subject to change). The remainder of the courses will be delivered through live, interactive online classes and independent learning. 

Residential Intensive Sessions
Two Residential Intensive sessions during the program allow you to establish relationships with your fellow students and professors. These one-week sessions take place in July or August of each year.
The first year intensive session includes HQRS 840 - Introduction to Quality, Risk and Safety. 
The second year intensive session is HQRS 846 - Human Factors in Healthcare. 
Food, accommodations and books are included in your tuition fees. Please note that students are responsible for organizing their own transportation to Kingston. 
 
    
HQRS 840 - Introduction to Quality, Risk and Safety     
This course provides a comprehensive introduction of the historical, current and future state of quality, risk and safety. The developments of quality and safety research will be examined via the exploration of system enhancement, theoretical frameworks and tools for measuring system improvements.
Faculty: Lenora Duhn
 
    
HQRS 841 - Process Improvement in Healthcare
This course offers the student a solid foundation in the current methods of process improvement in healthcare settings by incorporating best practices for process definition, value stream mapping and performance measurement in the course. Root cause analysis, hypothesis testing methods, and design of experiments (DOE) and other related analytical methods will be taught using relevant examples from different healthcare settings. Students will have the skills necessary to evaluate impact of their process improvement activities and be able to undertake ever increasingly complex improvement activities.
Faculty: Dr. Dick Zoutman,Dr. Mark Taylor, Danyal Martin
    
HQRS 842 - Research and Evaluation Methods to Assess Quality, Risk & Safety
The course prepares students to advance safety science knowledge through independent research using quantitative and qualitative methods, including topics in advanced research design, data management, measurement and analysis techniques. Students are expected to generate a research proposal suitable for their culminating project.
    
HQRS 844 - Law, Risk and Healthcare
The intersection of areas of law, risk, and healthcare that create specific and unique complexities for a variety of professionals is explored in this course. Topics include accident law, civil litigation, insurance and risk management; the course concentrates on the intersections of these areas to synthesize both a coherent system of redress and a risk and safety conscious system for organizing social behaviour.
    
HQRS 845 - Organizational Behaviour in Healthcare
This course introduces students to fundamental organizational Behaviour concepts and theories and their use in healthcare settings. Behavioural and organizational dynamics within and beyond organizational boundaries are explored and analyzed. Fundamentals and skills to analyze, manage and change organizational dynamics in healthcare services are addressed.
    
HQRS 846 - Human Factors in Healthcare
Human Factors as a discipline researches and provides information about human behavior, abilities, limitations, and relationship to the work environment (physical, organizational, cultural), and applies it to the design of safer and more effective tools, machines, systems, tasks, jobs, and environments. This course will cover the main human factors (e.g., perception, stress, workload, fatigue, etc.) that play a role in various healthcare contexts and can have a critical impact of the outcomes (e.g., care success, patient safety, job satisfaction, etc.). 
    
HQRS 847 - Public Policy, Politics, and Quality Healthcare
This course examines concepts in the policy process, including policy development, analysis and implementation, as they relate to quality in health care both on a national and international level. Discussion will focus on contemporary issues of quality in health care with an examination of the political process, research-policy linkages, the role of the organized professions, the bureaucracy, politicians, the media and health care organizations.
Faculty: Dr. Kim Sears, Dr. Kevin Woo, Dr. Ana Johnston
    
HQRS 898 - Project in Healthcare Quality
The focus of this course is on the scholarship of integration, implementation, and application. Students will develop research skills to rigorously search for evidence on a clearly defined question, conduct a project, and present findings orally and in a major paper. The course will be guided by a faculty member at Queen's University and or a mentor based in practice. Students will identify their project by the end of the first year so that if ethical and administrative approvals are required there will be plenty of time to complete the project by the end of the program.
Faculty: Dr. Dana Edge