Queen's University

Town halls to provide update on new student administration system


Two town halls on the new PeopleSoft student administration system are planned for December 9 and December 13.

Town hall presenters will
• review the October launch of the four modules related to Admission, Financial Aid, Campus Community and Academic Structure
• provide an overview of what users need to know to access the PeopleSoft system
• outline the plan leading up to the second major student release in March 2011, and
• update participants on future testing and training plans.

“The town halls provide an opportunity for members of the campus community to learn about the new system and ask questions,” says University Registrar Jo-Anne Brady.

Several faculties across campus are already processing applications using PeopleSoft.

“We have to learn new terminology and codes, but in terms of working with the data, PeopleSoft is very good,” says Bob Burge, the Faculty of Education registrar. “The new web-based system is really straightforward. If you can navigate the web, you can navigate PeopleSoft.”

PeopleSoft gives admissions staff a more complete picture of an applicant’s file at a glance and helps improve client service. Furthermore, a change to an application made in one part of the system will appear in other parts of the system so information only needs to be entered once.

“I can see in the future moving more and more away from paper-based files,” adds Mr. Burge.

User acceptance testing (UAT) before the admissions functions went live in October proved valuable to staff in the Faculty of Law. They started using PeopleSoft when the Ontario Law School Application Service began transmitting application data in mid-November.

The PeopleSoft Student System Support Centre and the Footprints issue tracking system helped them solve issues with accessing data and the ranking report they needed to order the process of application reviews.

“The Office of the University Registrar was responsive to our requests and we are now busy assembling our admissions files,” says Jane Emrich, assistant dean of students in the Faculty of Law.

In addition to the student application system, financial aid officers will begin offering awards using PeopleSoft in December.

The town halls will be of particular interest to undergraduate and graduate chairs and assistants, staff in faculty and program offices, and student leaders. They will take place in Dupuis Auditorium from 3-4:30 pm both days. To get the most out of the sessions, participants are encouraged to try the guided PeopleSoft navigation resource prior to the town hall.

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Last updated at 2:13 pm EDT, Wed August 27, 2014
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