Queen's University

Restoring Carnival cruise line's image: Queen’s University expert

2013-02-20

Queen’s University marketing professor Tandy Thomas is available to talk about the public relations damage Carnival is facing now that passengers from its disabled ship Triumph have reached shore and headlines are appearing everywhere about awful conditions on the ship.

This is the second crisis for Carnival. The Costa Concordia crashed off the coast of Italy killing dozens of passengers last year.

“Restoring Carnival’s reputation as a safe-cruise operator is going to be paramount and challenging. With two major accidents in recent memory, consumers are likely going to question Carnival’s safety procedures,” says Dr. Thomas.

To arrange an interview, please contact communication officers Michael Onesi (office: 613.533.6000 ext. 77513, michael.onesi@queensu.ca) or Anne Craig (office: 613-533-2877, Anne.Craig@queensu.ca) at Queen’s University News and Media Services Department in Kingston, Ont., Canada.

Follow Queen’s News and Media Services on Twitter: http://twitter.com/QueensuMedia

Attention broadcasters: Queen’s has facilities to provide broadcast quality audio and video feeds. For television interviews, we can provide a live, real-time double ender from Kingston via fibre optic cable. Please call for details.
 

Copyright © Queen's University
Kingston, Ontario, Canada. K7L 3N6. 613.533.2000
Last updated at 4:31 pm EDT, Wed April 16, 2014
iTunes is a trademark of Apple Inc., registered in the U.S. and other countries.