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Queen's University

Service Agreement

What is a Service Agreement?
Specialized Services may be provided to external private sector and government agencies on a fee for service basis. Such services are normally associated with a major departmental facility and the work normally involves little or no intellectual input. It is the policy of the University not to carry out routine analyses, testing or product evaluation in competition with private industry or contract research agencies.

What is the rate of indirect costs (overhead) associated with Service Agreements?
The rate for Service Agreements is 15% of total direct costs.

What is the process for having a Service Agreement signed?
In general, the process is as follows:

1. The Service Agreement is provided by the researcher or the sponsor to the Contracts Coordinator. This is currently Diana Purvis.
2. The Service Agreement is assigned to a member of the Contracts Unit for review/ drafting.
3. Once reviewed / drafted, a copy and any related comments are provided to the researcher for their consideration. The researcher is requested to complete an entry in TRAQ (Tools for Research At Queen's).
4. Proof of necessary certifications is requested. (e.g. Human Ethics, Animal Care, Biohazard Approval, Radiation Safety Approval )
5. A copy of the Service Agreement and related comments are then provided to the sponsor, and the negotiation is undertaken.
6. Once agreement with the sponsor is reached on the terms, the Contracts Unit member will manage the signature process by Queen's and the sponsor.
7. Upon execution, a copy of the Service Agreement and TRAQ entry are forwarded to Financial Services so an account may be set up. At this point all questions related to the release of funds should be directed to the person in Financial Services who manages the account.
8. A copy of the Service Agreement is provided to the researcher and the relevant Department Head.

Amendments to Service Agreements follow much the same process as outlined above.


Kingston, Ontario, Canada. K7L 3N6. 613.533.2000